Job Board


The listings below were provided to us by our member companies.
L2 opportunities are listed on our Careers page.
Experience/UX Designer Anthropologie
Philadelphia, PA Full-time
Dec 11 2014

Experience/ UX  Designer

Overview

Anthropologie is seeking a passionate, creative & detail-oriented UX/ Interaction Designer to join our User Experience Team. We are a highly collaborative team focused on continually improving the online experience for our customers. You will be responsible for transforming complex concepts into simple and intuitive experiences that are easy to use and visually appealing. The ideal candidate should have proven experience and a portfolio that illustrates their ability to produce flows, wireframes, prototypes & final visual design on a variety of projects. Our ideal candidate will be:

  • A natural problem solver who loves hand-crafting exceptional user-focused, online experiences.
  • Experienced with and excited about designing experiences across multiple devices.
  • Someone who is just as confident working in the browser as they are in Photoshop, Illustrator, Invision you name it.

 

Responsibilities

  • Design user experiences – from idea conception, to wireframe & prototyping, to design & implementation.
  • Create storyboards, flows, wireframes & high-fidelity prototypes to communicate design concepts to stakeholders.
  • Create innovative solutions for new and existing online experiences, and ensure that they meet both business objectives and end-user expectations.
  • Multitask and manage multiple small & large projects.
  • Work collaboratively & iteratively with stakeholders, designers, developers, & QA teams to execute and deliver a flawless end-product.

 

Qualifications

  • At least 1-2 years designing experiences across multiple platforms.
  • Hands on experience creating customer flows, wireframes, & information architecture.
  • A portfolio that includes self-started personal projects for which you had total creative control.
  • Ability to empathize with a variety of different kinds of users.
  • Knack for turning complex problems into simple and engaging customer experiences optimized for any device.
  • Experience and understanding of mobile & iOS development, responsive design, SEO best practices, CMS, eCommerce, social media integration, and agile development techniques.
  • Strong visual design skills & a background in front-end development are a big plus.

 

Education

  • Bachelor’s Degree in Human Computer Interaction, Digital Media Design, Interaction Design, Fine Arts or related field is desired.


Link to Apply
US E-commerce Director Benefit Cosmetics
San Francisco, CA Full-time
Nov 21 2014

Benefit Cosmetics is a successful cosmetics company experiencing significant worldwide growth. We are serious about growing this business, but we never take ourselves too seriously – our motto is, “Laughter is the best cosmetic.”

The US E-commerce Director is responsible for running and growing the e-commerce business while creating the best possible customer experience. The E-commerce Director oversees overall website strategy and promotional calendar, marketing/advertising programs, inventory forecasting and management, site merchandising and optimization, customer care for all US channels, and fulfillment vendor management.

This individual will have a significant quantitative focus on maximizing our marketing budget and efforts for customer acquisition, A/B testing to improve our site activities, and building loyalty within the channel – and ultimately responsible for driving the business to achieve monthly sales objectives.

This is an ideal job for a person with a strong left brain / right brain balance, looking to leverage both abilities daily.

The US E-commerce Director leads and manages the US E-commerce team, and reports to the Senior Director, Global Web & CRM. The US E-commerce team draws upon Global Digital team resources for content strategy, copywriting, photography and video development, graphic design, and web development. The E-commerce Director will also work closely with various US teams to help support sales across all US channels.

Essential duties and requirements:

  • Direct the US e-commerce channel’s sales, productivity, and profitability through analysis, ideation, and management.
  • Develop the e-commerce marketing calendar to align with US retail channels, product launch calendar, and e-commerce objectives.
  • Oversee all e-commerce ROI marketing programs including the areas of SEO, paid search, retargeting, display ads, email marketing, affiliate marketing, direct mail, syndication of content into paid channels etc.
  • Devise and lead our email communications program ensuring they drive sales and brand engagement, and develop lifecycle marketing campaigns to drive loyalty and retention among existing customers.
  • Leverage merchandising and content expertise to help develop a best-in-class web experience that maximizes our conversion opportunities and encourages more site visits.
  • Develop a strong test-and-learn culture for all marketing and email activities to improve customer engagement, acquisition, and site conversion.
  • Provide analytics on effectiveness of all digital marketing and e-commerce activities. Execute trend analysis, monitoring and competitive benchmarking.
  • Help build Benefit sales on US retailer sites (i.e. Sephora.com, Ulta.com, Macys.com) by sharing best practices, making recommendations, and providing assets.
  • Manage our fulfillment and finance vendor to ensure operations are running efficiently and effectively.
  • Work with our customer service team to set policies and strategies and drive high quality customer care appropriate for a prestige brand.
  • Manage, lead and develop US E-commerce team and vendors to achieve our goals.
  • Manage the department’s budget in order to achieve operating profit goals.
  • All other duties as assigned.

 

Qualifications:

  • The ideal candidate will have experience managing e-commerce within a multi-channel company.
  • All candidates must have 7+ years previous experience in e-commerce or digital marketing with a strong track record working in the digital space.
  • Must be well-versed in customer acquisition and retention techniques with a proven track record in driving significant traffic and sales growth.
  • Demonstrated ability to manage a P&L or line of business. Core operational strength and the ability to make the right budget decisions to drive business success.
  • Demonstrated experience managing quantitative information and iterative testing to drive business decisions.
  • Ability to incorporate a strong aesthetic sense into our work, to evaluate copy and content, and to align marketing messages for a superior customer experience and brand communication.
  • Demonstrated ability to lead, manage, develop, and grow teams and to be inspiring to others. Also able to work collaboratively with cross-functional teams.
  • Strong organizational and planning skills.
  • Ability to communicate clearly both verbally and in writing.
  • Highly analytical, able to draw conclusions from sales reports, web analytics, and other systems.
  • Ability to work well across the organization and with 3rd parties.
  • Experience in cosmetics, luxury, fashion, and/or consumer packaged goods a plus.

 

About Benefit:

Benefit Cosmetics was founded by twins Jean and Jane Ford in San Francisco in 1976. Benefit joined LVMH, the world’s leader in luxury brands, in 1999 and Benefit went global. Currently, Benefit’s high-quality, feel-good products and services can be found at over 4,000 counters in more than 35 countries. To learn more about Benefit, please visit www.benefitcosmetics.com. Benefit Cosmetics will consider for employment qualified applicants with criminal histories in a manner consistent with federal, state and local law/ ordinances. EOE



Link to Apply
New York, NY Full-time
Nov 18 2014

Director of Digital Marketing

Overview:

The Director of Digital Marketing will evaluate and strategize market opportunity as it relates to our brands and support customers and licensors in their efforts to maximize sales through all channels.

Key Accountabilities:

  • Partner with the Sales, Brand Management and Planning teams to identify and maximize marketing opportunities to increase business across all brands and channels (key looks, customer/brand initiatives, etc.)
  • Align digital and e-commerce strategies to maximize digital opportunities with our retail and e-commerce partners
  • Drive new market opportunity through effective partnerships with customers and licensors
  • Create alignment and obtain licensor approval for Haddad digital marketing initiatives
  • Partner cross functionally internally and with vendors and production companies externally to execute vision and direction
  • Effectively utilize social media to support and drive key initiatives in partnership with licensors
  • Establish holistic turnkey promotional programs and tools that can be utilized by customers to provide a competitive advantage for our brands
  • Create press releases to promote key businesses and drive product interest
  • Research and execute new digital strategies to drive sales (marketing events, cyber Monday, etc.)
  • Partner globally to influence digital marketing and social media programs
  • Special projects as assigned

 

Required Skills/Abilities/Education:

  • Bachelor’s Degree in Marketing or related field
  • 5+ years of experience in Digital Marketing or Marketing Operations
  • 5+ years of experience in retail or wholesale
  • Excellent analytical, strategic thinking, and communication skills
  • Ability to be persuasive and work in a team

 

Haddad is a privately held family business with over 60 years of experience in the children’s wear apparel and accessories industry. Haddad is the leading children’s wear manufacturer representing the most iconic American brands in the world: Nike, Brand Jordan, Converse and Levi’s. Our talented professionals are leaders in design, sourcing, sales and global distribution. With over 15 locations and 800 employees globally, it is no surprise that we are already the number one children’s wear company in the world.

Haddad will satisfy our licensors, business partners, and ultimately the consumer. We will be led by professionals and will continue to set higher standards in everything we do – from product to service. The result will be the greatest children’s company in the world.

Haddad Brands is an Equal Opportunity Employer. Qualified candidates should contact careers@haddad.com.



Email careers@haddad.com to Apply
Assistant/Associate Manager, Ecommerce Pierre Fabre Dermo-Cosmetique USA
Parsippany, NJ Full-time
Nov 18 2014

The eCommerce Assistant Manager /Associate Manager will support the e-commerce activity of PFDC-USA (brands: Klorane and Rene Furterer).   This role will help manage traffic drivers such as paid media, email, social media and other marketing activities to promote sales of PFDCUSA’s ecommerce websites.

Role and Responsibilities

  • Manage digital marketing programs such as Email (including testing), SEO, Paid search, and retargeting.  Help develop e-CRM programs, including helping to set up automated emails working with newly selected ESP.
  • Help drive US social media platforms to generate sales and awareness of e-commerce sites for Klorane and Rene Furterer in alignment with sales goals (working with a tool such as Springbot).
  • Manage PPC campaigns, including set up of accounts and campaigns with best practice guidelines, writing of compelling ad copy, ongoing testing and performance optimization.
  • Review and advise on e-commerce offer and email calendar in coordination with the retail team. Communicate with other team’s members as needed to execute and meet deadlines.
  • Help develop creative for new launches, gift guides, holiday kits, etc. and merchandize on site.
  • Provide weekly and monthly reporting and perform on-going optimization of programs and budget .
  • Project Management – develop project timelines and manage completion of tasks for above described projects and others as they arise.
  • Coordination with Customer Service and Logistics to communicate offers.
  • Monitor online retailing, digital marketing and technology trends.
  • Conduct sales and competitor analysis to inform ecommerce planning and strategy.
  • Participate in the long-term improvement of e-commerce activity through ad hoc projects.

 

Skills, Experience & Qualifications

  • Systems savvy (email platforms, ad platforms, ecommerce sales drivers/platforms). Microsoft Office (Word, Excel, Powerpoint)
  • Hands-on knowledge of eCommerce functionality/platform (such as Magento) is a must
  • Solid understanding of web analytics, preferably with Google Analytics
  • Strong quantitative and analytical skills with exceptional reporting capabilities
  • Results-oriented  with strong work ethic  and ability to drive projects forward
  • Proactive, self-starter with capacity for initiative and accountability
  • Highly organized with the capability to multi-task and prioritize to meet tight deadlines
  • Proven ability to build strong relationships with cross-functional business partners.
  • Outstanding verbal and written communication skills in English

 

Experience

  • 3+ years experience in eCommerce, interactive marketing drivers including SEM/PPC, preferably in luxury goods, beauty or CPG products

 

Education

  • BA in Marketing, Merchandising or Digital Communications ideal.


Link to Apply
Front End Web Developer Diane von Furstenberg
New York, NY Full-time
Nov 17 2014

ROLE AND RESPONSIBILITIES:

  • Develop and modify websites and email campaigns.
  • Optimize front-end architecture, for site performance and maximum e-commerce conversion, across multiple platforms (web, mobile, & tablet).
  • Research and utilize emerging front-end technology in order to achieve e-commerce objectives.
  • Daily QA of e-commerce storefront to prevent and address critical interruptions in the customer shopping experience.
  • Work with Web, Marketing, and Communication teams to develop custom experiences on social media channels.
  • Provide technical assistance to multiple teams to ensure timely execution of merchandise and content updates of the e-commerce storefront.
  • Monitor analytics to identify areas of improvement; provide technical recommendations that will drive e-commerce sales and increase brand visibility.

 

REQUIREMENTS:

  • 3+ years experience working in a collaborative environment.
  • Demonstrated experience writing cross browser, standards compliant HTML, CSS, & Javascript for multiple platforms (web, mobile, tablet & email).
  • Experience developing on enterprise e-commerce platforms (e.g. ATG, GSI).
  • Basic understanding of Adobe Photoshop and Illustrator for web production.
  • Experience using code versioning tools (e.g. Subversion, Git) and bug tracking applications (e.g. Bugzilla, Jira)
  • Familiarity integrating third party APIs (e.g. Google Merchant Center, Facebook, Twitter)
  • Familiarity with XML for data manipulation and import/export processes
  • Familiarity with analytics systems (e.g. Omniture, Coremetrics, Google Analytics)
  • Strong documentation skills.
  • Proven ability to build strong relationships with cross-functional business partners.
  • Analytic strength and strong problem solving skills.

 

If available, please include a link to a portfolio, sample code, or GitHub profile.



Email t.sullivan@dvf.com to Apply
New York, NY Full-time
Oct 31 2014

Job: Director, US Digital Media Investments

Department: Corporate Digital Media

Job Summary:
Partners with Digital / Marketing leaders in the identification and development of strategic digital media partnerships, content, new technologies, and platforms and digital research

Key Job Accountabilities

  • Responsible for working with agencies and internal teams to craft L’Oreal investment strategy and responsible for working across the organization to ensure that L’Oreal media investment strategy and vision is properly executed
  • Owner of the digital media and search agency relationships – responsible for agency management, scopes and negotiations
  • Partnering closely with L’Oreal USA brands for digital needs and to ensure that digital is championed across the organization
  • Oversees day-to-day management of strategic digital media initiatives, budgets, timelines, deliverables, etc.
  • Works with key media partners on negotiations, on-going partnerships and insights
  • Collaborates with Broadcast / Print / OOH and cross-functional teams in ensuring synergies and efficiencies between digital and broadcast / print media buys and content
  • Responsible for corporate competitive snapshots and performance dashboards to the organization

 

Requirements:

  • Bachelor’s Degree required; MBA a plus. Specific digital / interactive marketing training / certificates highly preferred.
  • 6-8+ years in digital planning and buying
  • Strong expertise in digital analytics and reporting
  • Experience in programmatic buying a big plus
  • Experience in DR, acquisition media a plus
  • Strong experience in display advertising and SEM/SEO a must

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Oct 28 2014

Title: IT Manager, Content & eCommerce Service Delivery

Department: Digital IT

Location: New York, NY

Responsible for project management and solution delivery of eCommerce and Omni-channel commerce projects in collaboration with the brand stakeholders across the 4 divisions at L’Oreal USA. The projects would have to be delivered on-time and on-budget with quality efficiency. The projects would enable the transformation of the brand consumer shopping experience in the online/mobile space and help driving sales for L’Oreal USA in terms of increased online conversion, channel penetration and high digital IQ.

Responsibilities

  • Serve as the primary contact with ecommerce teams on Demandware projects
  • Create Project Plan and manage the plan for on-time delivery of the project.
  • Risk Management – Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation.
  • Communication Management – Ensure timely communication and one project update view to the IT stakeholders and business working committee.
  • Review Business Requirements – Make sure that requirements are fully understood and met by our implementation partners.
  • Project Management and Solution Delivery of new marketing affiliate partner integrations and enhancements to existing eCommerce sites on Demandware.
  • Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com.
  • Manage related vendors, also internal teams, on project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
  • Coordinate implementation parties, agencies and vendors.
  • Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
  • Stay informed on new digital solution trends and contributes to IT digital strategy development.
  • Share Best Practices, Process Framework to the Global Demandware Initiative.

 

Core Competencies/Professional Requirements

  • 3-5+ years of experience with engaging in, planning, managing and delivering web/ecommerce solutions from inception to launch.
  • Strong IT vendor management expertise is a must.
  • Ability to interact effectively with internal business teams, at different levels of the organization.
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
  • Ability to successfully function in a fast-paced, deadline-driven environment is a must.
  • Experience in analysis and documentation of functional requirements for eCommerce projects.
  •  Technology Assessment and Evaluation Skills.
  • Experience in ecommerce/cosmetic/FMCG/retail industry is preferred
  • Effective Communication.
  • Business analysis skills.
  • Bachelor’s degree required.
  • PMP certification or equivalent preferred.
  • A general knowledge of operation and marketing.
  • People management experience a plus.

 

Technical/Professional Requirements

  • Demandware or any other eCommerce platform.
  • Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
  • SAP implementation and/or support experience is a plus.
  • HTML, CSS, JavaScript.
  • Analytics – Coremetrics, Google Analytics, Omniture.
  • Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
  • Social integration technologies around facebook connect and social sharing.
  • Exposure to mobile, Omni -channel technology tools and principles around responsive design, hybrid applications, mobile applications.
  • Cross-Browser testing / functionality
  • Microsoft Office applications — Office Suite (Project, PowerPoint , Excel, Word), Visio and Project

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.61747.5987@lorealusa.aplitrak.com to Apply
New York, NY Full-time
Oct 27 2014

Global Director, Social Media

Department: Marketing

Reports To: VP, Global Marketing

Location: New York, NY

 Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men’s and women’s ready to wear, and a full line of fragrance products. Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong.

www.michaelkors.com

The Director of Social Media will have the strategic responsibility to create awareness, engagement, traffic and sales of Michael Kors through global social media and integrated digital strategy. This senior leader will translate the overall brand marketing strategy into an aligned and innovative social media strategy, be accountable for social media performance against that strategy, and ultimately ensure that Michael Kors is presented as a leader in both fashion, and digital.

Major Responsibilities include but are not limited to:

  • Manage global social media strategy in support of overall brand goals and marketing needs
  • Work with Social Media Manager to concept, develop and execute all social content and campaigns; oversee and approve all global content calendars, across various platforms and languages
  • Partner with Integrated Strategist to scope projects, define schedules, and estimate the resources needed to achieve project goals. Orchestrate resources (including agency talent and internal teams)
  • Develop creative, social-driven campaigns and ideas to support larger marketing efforts; effectively communicate ideas, and play a part in developing the social/digital vision for a season
  • Oversee and develop measurement programs for understanding the effectiveness of social and digital programs; communicate performance on a weekly basis.
  • Drive a shared vision for online engagement goals – create clearly actionable success criteria, objectives and requirements and ensure consistent communication of progress
  • Work with Social Communications Manager to oversee and develop all blogger and influencer relations; collaborate with industry leaders, and other external organizations to execute social media partnerships
  • Enable the organization to efficiently and effectively execute against the social media strategy and plans
  • Train and educate a global staff on the brand, social media strategies and thought-process of Michael Kors
  • Direct budgets and all investment decision making for social media division
  • Oversee and manage all paid partnerships and media programs
  • Drive innovation in social media strategy and associated technology –be a leader, not a follower

 

Requirements:

  •  At least 8+ years of social media, marketing, digital or similar experience
  • Strong leadership of complex, cross-functional programs, fostering collaboration to deliver business results
  • Highly engaged in the social media and digital space
  • Ability to organize, prioritize and multitask effectively
  • Adept at navigating across organizational lines, building consensus and alignment across teams
  • Thrive in a fast paced on-time deliverable environment
  • Demonstrated ability to bridge traditional brand marketing and digital strategy
  • Experience with media, advertising, or paid media is preferred.
  • Creative and proactive communication skills
  • Bachelor’s Degree required

 

We are an Equal Opportunity Employer M/F/Disability/Vet



Link to Apply
AVP – Creative L'OREAL USA
New York, NY Full-time
Oct 24 2014

GENERAL DESCRIPTION
This role leads the creative group for a brand global development team and is responsible for the creative output and brand governance. Key elements include creative direction for packaging, graphic layouts, digital asset creation and meeting preparation in conjunction with the objectives and strategies of the marketing and education departments as well as other departments needing creative input.

RESPONSIBILITIES

  • Participate in the strategic direction of the “brand voice” and consistency worldwide and translate throughout the entire creative process.
  • Partner with the marketing team and brand General Manager on copywriting, packaging design and artwork, merchandising, display, sales promotion, and education and training materials.
  • Direct design and copy across all brands to create distinct territories, including image, brand name, voice, etc.
  • Oversee the budgets for the creative department, including any shoot production, model rights, travel & entertainment.
  • Participate in strategic planning for international and corporate events/launches.
  • Manage outside vendors when necessary, including briefing, quality control, timing and budgeting.
  • Oversee and manage creative support groups to monitor critical deadlines.
  • Provide on-the-job training and instruction for creative services team.

 

REQUIREMENTS

  • Minimum of 10 years experience in packaging (primary and secondary), advertising (primarily print) and promotional creative with strong background in design and fashion. Knowledge in photo production and digital creation needs.
  • Strong experience in packaging development (including shape, material, copy)
  • Thorough knowledge of the creative process, including practical implementation, in order to effectively gauge workloads and deadline expectations.
  • Superior leadership and communication skills. Need to be able to articulate clear business direction and strategies; to motivate and inspire creative team. Also, to liaise between different departments, participate in senior level management discussions and facilitate the creative process at all levels.
  • Excellent administrative skills to manage budgets for Creative Department as well as US ad and promo budgets. Execute performance management reviews of team.
  • Able to develop a passion for the brand and to understand the urban fashion-forward image and trends.
  • Knowledge of the fashion and beauty business preferred.

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Oct 04 2014

Title: IT Manager, Content & eCommerce Service Delivery
Department: Digital IT
Location: New York, NY

Job Description:

Responsible for project management and solution delivery of eCommerce and Omni-channel commerce projects in collaboration with the brand stakeholders across the 4 divisions at L’Oreal USA. The projects would have to be delivered on-time and on-budget with quality efficiency. The projects would enable the transformation of the brand consumer shopping experience in the online/mobile space and help driving sales for L’Oreal USA in terms of increased online conversion, channel penetration and high digital IQ.

Responsibilities

  • Serve as the primary contact with eCommerce teams on Demandware projects
  • Create Project Plan and manage the plan for on-time delivery of the project.
  • Risk Management – Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation.
  • Communication Management – Ensure timely communication and one project update view to the IT stakeholders and business working committee.
  • Review Business Requirements – Make sure that requirements are fully understood and met by our implementation partners.
  • Project Management and Solution Delivery of new marketing affiliate partner integrations and enhancements to existing eCommerce sites on Demandware.
  • Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com.
  • Manage related vendors, also internal teams, on project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
  • Coordinate implementation parties, agencies and vendors.
  • Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
  • Stay informed on new digital solution trends and contributes to IT digital strategy development.
  • Share Best Practices, Process Framework to the Global Demandware Initiative.

 

 Core Competencies/Professional Requirements

  • 3-5+ years of experience with engaging in, planning, managing and delivering web/ecommerce solutions from inception to launch.
  • Strong IT vendor management expertise is a must.
  • Ability to interact effectively with internal business teams, at different levels of the organization.
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
  • Ability to successfully function in a fast-paced, deadline-driven environment is a must
  • Experience in analysis and documentation of functional requirements for eCommerce projects
  • Technology Assessment and Evaluation Skills.
  • Experience in eCommerce/cosmetic/FMCG/retail industry is preferred
  • Effective Communication.
  • Business analysis skills.
  • Bachelor’s degree required
  • PMP certification or equivalent preferred
  • A general knowledge of operation and marketing
  • People management experience a plus

 

Technical/Professional Requirements

  • Demandware or any other eCommerce platform.
  • Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
  • SAP implementation and/or support experience is a plus.
  • HTML, CSS, JavaScript.
  • Analytics – Coremetrics, Google Analytics, Omniture.
  • Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
  • Social integration technologies around facebook connect and social sharing.
  • Exposure to mobile, Omni -channel technology tools and principles around responsive design, hybrid applications, mobile applications.
  • Cross-Browser testing / functionality
  • Microsoft Office applications — Office Suite (Project, PowerPoint , Excel, Word), Visio and Project

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.19008.5987@lorealusa.aplitrak.com to Apply
New York, NY Full-time
Oct 03 2014

Inside Sales and Marketing Representative

About L2

L2 is a digital business intelligence firm focused on assessing and quantifying the digital competency of consumer brands. The flagship product is the Digital IQ Index, which identifies the top 60-80 brands in a particular industry vertical, and runs them through a rigorous scoring rubric. This comprehensive methodology examines over 850 data points across four discrete dimensions of “digital: Site & E-Commerce, Digital Marketing, Social Media and Mobile & Tablets. The output is a research report and intelligence tools that includes a definitive ranking of brand efforts, providing industry benchmarks across each facet of digital, alongside brand-specific case studies that highlight individual best practices. Reports speak equally to tacticians implementing digital initiatives and strategists studying how digital impacts corporate performance. Members include some of the largest consumer and prestige brands in the world. Members commit to annual subscriptions for access to L2 research, global events and intelligence insights.

The Role

L2 is looking to bring on Inside Sales and Marketing Representative (ISMR) to qualify inbound leads and to drive sales of L2 subscription services. This ISMR will work closely with L2 business development, account management and senior leadership on new member acquisition, subscription sales and existing member relationships. Candidates should be hard-working, results-focused, articulate and passionate about digital. Flexibility and the ability to work in an entrepreneurial environment are essential attributes.

Responsibilities:

  • Proactively prospect, qualify, grow, and maintain an account list of multiple clients across industry sectors and geographies
  • Respond to inbound leads promptly and qualify as opportunities for brand memberships, industry partnerships or subscription services
  • Research leads and potential new members and develop qualification metrics to score prospects
  • Be prepared to exceed individual quota targets for subscription services
  • Create and deliver new sales proposals
  • Demonstrate mastery of L2 product and content with ability to present L2 research to executive-level audiences
  • Partner with L2 marketing on driving inbound lead activity
  • Provide reports as needed to quantify lead generation and/or qualification metrics
  • Track and organize leads to ensure timely follow-up for achieving the desired results

 

Qualifications:

  • 3+ years of sales experience; preferably with SaaS product or service
  • Knowledge and domain expertise in website, ecommerce, mobile, social and CRM
  • Experience using and optimizing salesforce.com or other CRM software
  • An aggressive results-oriented sales and marketing professional with a successful track record
  • Excellent verbal and written presentation and communication skills
  • Highly disciplined individual with self-starter mentality
  • Strong analytical skills and attention to detail
  • Team orientation where interaction across sales, marketing and clients teams is essential for success
  • Bachelors degree preferred

 

Attributes:

  • Analytical—understands the quantitative process for research and analysis and is passionate about the examination of how data in digital is disrupting marketing
  • Strong Communicator—the key is in distilling data down to understandable and consumable bites, using the data to craft a narrative in speech, writing, or analysis
  • Entrepreneurial—L2 is moving quickly much like the industry we cover. Must be comfortable with constant change
  • Innovative—We are constantly looking to make L2 better and more successful and need people who are always seeking to find the new and better way
  • Quick Learner—Things move quickly at L2 and we want folks who can keep up and drive our success
  • A doer—Must be someone who executes on plans, someone who can multitask, someone who takes pride in high-level results, and above all else, someone who can GSD


Email Jobs@l2inc.com to Apply
Ecommerce Marketing Manager Benefit Cosmetics
San Francisco, CA Full-time
Sep 23 2014

As one of the fastest growing cosmetics companies in the world, we’re always on the lookout for dynamic, creative talent. At Benefit, we believe that our people should reflect the same qualities that we develop in our products and services…first-rate quality, results oriented, innovative, and of course, fun and enthusiastic. Laughter is the best cosmetic!

Summary

We’re currently seeking an Ecommerce Marketing Manager to join our Digital Experience team in San Francisco.
Reporting to the Director, US Ecommerce & Global Ecommerce Product, the Ecommerce Marketing Manager will be focused on driving overall strategy and execution of programs that drive brand awareness, customer acquisition, and customer retention for the BenefitCosmetics.com site.
The Ecommerce Marketing Manager will be responsible for Benefit’s email programs, as well as Benefit’s direct marketing programs (including, but not limited to, paid search, affiliate and comparison shopping engines, display media, direct mail).

Responsibilities:

  • Email Programs & Promotions
  • Lead the planning and execution of our email marketing and promotional calendar, ensuring they support brand and sales objectives.
  • Oversee email development, reviews, edits, and approvals, as well as manage relationships with other departments (Boutiques, Marketing, International) for whom we send emails or create email assets, in order to understand their goals, make recommendations, and traffic manage assets and sends.
  • Execute an increasing number of relevant, targeted emails including working on technical integration with our email service provider and other vendors as needed.
  • Proactively recommend and implement programs to attract and acquire qualified new subscribers to join our house email list, such as refer-a-friend programs, contests and co-promotions, opt-in invitations, and updating other communications to include strong calls-to-action to subscribe.
  • Manage the relationship with our email service provider.
  • Online Advertising/Direct Mail: Oversee sales-driving advertising programs (including, but not limited to, paid search, affiliate and comparison shopping engines, display media, direct mail).
  • Manage the relationship with our paid search vendor to drive efficiency and the performance of our paid search ad programs.
  • Communicate all new product launches, supply and review product copy and creative, and communicate upcoming promotions to drive effective campaigns.
  • Research and recommend appropriate tests for online advertising, oversee performance and make spend recommendations based on return on investment.
  • Reporting and Optimization
  • Manage email and digital advertising dashboards. Report on results and make recommendations to help evolve our performance and effectiveness.
  • Synthesize customer data to develop strategies for customer acquisition and retention.
  • Utilize site testing platform to develop targeted landing pages and offers to drive sales. Continually test and optimize strategies.
  • Leadership
  • Manage and mentor the Ecommerce Marketing Coordinator

 

Required Skills & Experience:

  • 3+ years previous experience managing digital marketing programs, preferably in an ecommerce environment or for a major transactional site.
  • Must have strong domain experience in CRM/email strategy, search engine marketing, or digital advertising.
  • Strong understanding of digital marketing techniques with intuitive grasp of customer and a drive to reach and satisfy customers.
  • Must have strong Excel skills and experience in reporting and analytics to drive recommendations and continually tune program performance.
  • Experience in the cosmetics and/or consumer packaged goods industry a plus. (Digital agency experience working on a wide range of programs and varied clients also acceptable.)
  • Meticulous/thorough with details and incredibly organized and proactive.
  • The ability to work independently and drive schedules and dates, as well as a facility for working on highly collaborative projects.
  • Ability to work well across the organization and with 3rd parties.
  • Ability to communicate clearly both verbally and in writing.
  • Strong ability to multitask and prioritize in a busy work environment.
  • Strong aesthetic sense and the ability to collaborate closely with Creatives.
  • BA degree

 

Benefits at Benefit (aka why work at Benefit):

  • Competitive pay
  • Competitive time-off plan that includes vacation, sick, and paid holidays
  • 401(k) savings plan with employer matching
  • Generous service awards
  • Generous gratis (a.k.a. FREE makeup!) and Employee Discount Program
  • Comprehensive Health & Wellness plans
  • Training and development opportunities
  • Fun, innovative culture

All of these benefits are offered to regular full-time employees and some are offered to regular part-time employees.

About Benefit

Benefit Cosmetics was founded by twins Jean and Jane Ford in San Francisco in 1976. Benefit joined LVMH, the world’s leader in luxury brands, in 1999 and Benefit went global. Currently, Benefit’s high-quality, feel-good products and services can be found at over 4,000 counters in more than 35 countries. To learn more about Benefit, please visit www.benefitcosmetics.com. Benefit Cosmetics will consider for employment qualified applicants with criminal histories in a manner consistent with federal, state and local law/ ordinances. EOE



Link to Apply
Web Operations Project Manager Benefit Cosmetics
San Francisco, CA Full-time
Sep 19 2014

The Project Manager, Web Operations will manage various projects for Digital, with a strong focus on web site asset production, operational and release activities. This position will oversee and own the global site release process for site fixes and new features, content and platform updates, across all devices. This role will interface with global team members and key stakeholders to establish operational and process improvements for all web properties. Additionally, the Operations Project Manager will contribute to project scoping, requirements definition, work plans and resourcing efforts while overseeing the team and vendors in delivering a quality solution, on time and on budget.

Essential duties and requirements

  • Site Operations & Release Management
    • Act as lead in managing site releases across multiple countries, sites, languages, and devices.
    • Maintain and communicate site release calendars across internal development and production teams, global business owners and third party vendors.
    • Oversee and administer JIRA ticket tracking tool, ensuring best practices are being adhered to by all team members.
    • Work with key business owners to prioritize and manage ticket flow and backlog, ensure progress and remove roadblocks
    • Work closely with the Director of Web Development & Ecommerce Director in understanding technical implications of site release candidates and mitigate risk for business.
    • Light usage of key technology systems to help troubleshoot and assign tickets appropriately.
    • Resolve issues, solve problems and ensure quality control throughout the release lifecycle.
  • Project Management
    • Manage third party development vendors and in-house development team in day-to-day tasks
    • Actively work to support project team by facilitating constant communication in weekly updates to keep the team focused on delivering results.
    • Work with producers and ecommerce leaders to understand & support international teams as they plan & implement campaigns in the markets.
    • Oversee execution of translations, test plans & actively participate in our QA process.
    • Manage ad-hoc site functional enhancement projects, including planning (scoping, estimation, resourcing) and execution
  • Other Duties as assigned

Qualifications

  • 4+ years previous experience project managing web and/or mobile projects (mobile experience is a plus)
  • Experience working with ecommerce and/or commercial content management systems and teams
  • Experience working in a multi-site or multi-country environment; prefer some experience working with international markets.
  • Previous experience managing technical projects or web site releases at a consumer-facing or high tech company is strongly preferred
  • Previous experience within an agile development environment is a plus
  • Knowledge of the beauty industry or consumer packaged goods industry is a plus
  • Bachelor’s Degree or equivalent work experience
  • Demonstrated ability to execute projects on time and to work collaboratively in a team environment.
  • Well organized with excellent attention to detail and quality. Must be proactive in retrieving and following up on all assets necessary to get the job done.
  • Ability to communicate clearly both verbally and in writing.
  • Strong ability to contribute in a collaborative team environment.
  • Enthusiastic and energetic work ethic.
  • Self-directed and capable of working effectively in a fast paced environment while juggling multiple projects.
  • Please be ready to have fun at work! We take our jobs seriously, but we don’t take ourselves too seriously.


Link to Apply
New York, NY Full-time
Sep 18 2014

L’Oréal, the world leader in cosmetics, is synonymous with beauty, innovation and scientific excellence in more than 130 countries. As the leader in the beauty industry, our success is a direct result of our unequaled employees. L’Oréal is always looking for talented and ambitious minds to help build our beauty into something even better. Leadership also means innovation and quality. We offer the most technologically advanced products to our customers and a portfolio of brands in every product category. L’Oréal USA fully encompasses all aspects of beauty for everyone, everywhere.

L’Oréal USA, based in New York, NY, is a subsidiary of L’Oréal, headquartered in Paris, France. L’Oréal develops and manufactures hair care, hair color, skincare, color cosmetics and fragrances for the consumer and professional markets. Established in 1909 by visionary scientist, Eugene Schueller, L’Oréal is committed to: progressive research and development, state-of-the-art manufacturing, quality products, and making beauty accessible to everyone around the world.

ABOUT THE POSITION:

The position is responsible for developing CRM programs to drive customer retention and incremental sales to the brand. This position is also responsible for consumer data insights and creating actionable and strategic plans that drive business results. Create overall CRM strategy for the brand and create, develop & launch all aspects of programs across all channels: Kiehl’s Retail Stores, ecommerce and wholesale using all vehicles of communication: direct mail, email and mobile. This position is also responsible for managing program performance and optimizing current programs. This position also has responsibility for the loyalty program and all new digital innovation including tablet and mobile apps and skin diagnostic devices. This position works closely with all internal teams (marketing, sales, creative, finance, operations, education) as well as and external vendors. This person will be the in-house expert on the customer data and new ways of executing CRM.

Job duties include but are not limited to the following:

  • Build and execute customer communication strategy through direct mail, email, mobile messaging (including creative, production, CRM segmentation)
  • Create all product mailers
  • Create and manage all email trigger campaigns
  • Work with eCommerce on weekly email communication strategy
  • 
Manage relationship with mobile messaging vendor and design communication strategy and text copy
  • 
Manage all customer contact strategies to ensure consistency of brand message across channels
  • Partner with database vendor and corporate CRM to prioritize key analytical projects
  • Analyze customer data to make marketing decisions
  • Responsible for name collection/database growth and monitoring and providing guidance for capture rate strategies across points of distribution
  • Sets customer KPI objectives that align with the brand’s customer objectives and financial targets
  • Partner with e-commerce, marketing, sales and education to develop a multi-channel customer marketing and communication calendar for all points of distribution
  • 
Partner with sales to develop a customer communication strategy at key retailers (Nordstrom, Dillard’s, etc.) which are integrated into the total marketing plan
  • Partner with Education to ensure customer experience is consistent between communications and KCR experience
  • Responsible for managing strategy and execution of all CRM components of POS in-store systems and digital marketing plans. Partner with relevant IT, Operations, and CRM team to develop process and optimization plans
  • 
Manage loyalty program and create new loyalty driving initiatives
  • 
Own and manage all digital innovation in retail stores (tablet, skin diagnostic device, snap tags and anything new)
  • Create and manage budget for all of the above

 

Job requirements include the following:

  • 
College Degree
  • Experience in customer relationship management
  • 
Related work experience which demonstrates an understanding of and skill in the confluence of brand management and direct-to-consumer marketing principles
  • Expert knowledge and skill with translating data into insights, particularly as it relates to CRM and consumer/behavioral analytics
  • Must be analytical but also creative
  • Demonstrated strength in communication and influencing skills; not only written and verbal, but also in the engagement of internal and external business partners
  • Ability to lead presentations and effectively analyze and translate data into actionable business plans
  • Open to new ideas and actively builds networks to achieve goals
  • Self-motivated, results-oriented, strategic thinker
  • Strong time management and prioritization skills
  • Strong computer skills necessary (All Microsoft Office programs) with heavy focus on PowerPoint
Retail experience preferred but not necessary; beauty experience not mandatory

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.52261.5987@lorealusa.aplitrak.com to Apply
Global Gift Card Programme Coordinator Mandarin Oriental Hotel Group
New York, NY Full-time
Sep 12 2014

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates, or has under development, 44 hotels representing close to 11,000 rooms in 25 countries, with 20 hotels in Asia, ten in The Americas and 14 in Europe, Middle East and North Africa. In addition, the Group operates, or has under development, 13 Residences at Mandarin Oriental connected to its properties.

Organization website: http://www.mandarinoriental.com

Global Gift Card Programme

The Global Gift Card Programme provides functional expertise, support and oversight regarding the sale and redemption of Mandarin Oriental Gift Cards worldwide.

Scope

The Global Gift Card Coordinator will provide administrative support to the Director, Gift Card and Loyalty on a full-time basis (40 hours a week).

Organizational Structure

The Global Gift Card Coordinator reports to the Director, Gift Card and Loyalty.

Duties and Responsibilities

Maintain day-to-day operations of the Mandarin Oriental Global Gift Card Programme

  • Generating daily sales and revenue reports
  • Check online orders for potential fraud and maintain fraud log. Follow through with escalation or investigation when necessary
  • Monitor FedEx delivery exceptions and communicate with purchasers to ensure orders aren’t returned
  • Manage Gift Card inventory and packaging reorders
  • Respond to customer service inquiries from guests and hotels
  • Process manual Gift Card transactions for hotels
  • Administer bulk sales orders
  • Update standard operating procedures and training documents as necessary
  • Create Gift Card handbook/manual for new hotels and colleagues

 

Execute Gift Card marketing plan

  • Work with Senior Manager to brainstorm & develop annual marketing plan
  • Liaise with internal eMarketing, CRM, Social Media and Advertising teams to plan calendar and ensure deadlines are met
  • Manage Gift Card marketing budget
  • Produce Gift Card marketing book

 

Assist with monthly reporting including statistics, charts and best practices

  • Support Senior Manager in generating monthly Gift Card reports
  • Update monthly charts and statistics
  • Collect marketing best practices from hotels

 

Core Competencies

The incumbent will require the following personal attributes:

Delighting our Clients

  • Awareness and sensitivity to the concept of luxury and quality.
  • Responsive and genuine with customers.
  • Sustains performance.
  • Confident with customers.

 

Working with Colleagues

  • Communicates a compelling vision.
  • Inspires co-operation and commitment.
  • Adapts work style and ethics appropriately.
  • Actively listens and builds on other ideas.
  • Effectively understands and uses resources.
  • Is culturally sensitive.
  • Good written and verbal skills.

 

Promoting a Climate of Enthusiasm

  • Has energy and drive.
  • Has a sense of urgency.
  • Is motivated.
  • Communicates clearly.
  • Open to feedback and learning.
  • Possess potential to grow.

 

Being the Best

  • Achievement orientated.
  • Makes things happen.
  • Has presence.
  • Has positive impact and influence.
  • Generates, innovative options.
  • Adapts plans to suit change.
  • Seeks continuous improvement opportunities.

 

Delivering Shareholder Value

  • Takes a helicopter view and keeps in focus.
  • Understands and knows the business market.
  • Develops and implements strategy.
  • Adapts strategies to changes.
  • Aligns plans to strategies.
  • Continuously seeks new opportunities.

 

Playing by the Rules

  • Operates ethically.
  • High level of personal integrity.

 

Acting with Responsibility

  • Can identify core issues and problems.
  • Displays maturity
  • Accepts feedback.
  • Manages responsibilities.

 

Work Requirements

  • 1 year general office experience
  • Very computer literate (intermediate-to-advance knowledge of Microsoft Word, Excel, PowerPoint, Outlook)
  • Strong command of Microsoft Excel, familiarity with pivot tables, charts and statistics
  • Internet savvy (knowledgeable of various online tools & resources)
  • Detail oriented and capable of focusing on quality and organization
  • Capable of managing several projects at one time
  • Excellent written, verbal and interpersonal skills, with a strong command of English language
  • Completes work in a timely manner. Responsive to e-mail
  • Arrives at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Adapts to changes in the work environment, can manage competing demands and is able to deal with frequent change, delays or unexpected events
  • Takes initiative on new challenges and seeks solutions
  • Exhibits a professional and positive attitude to clients and colleagues
  • Maintains confidentiality on sensitive tasks
  • Enthusiastic and motivated and willing to go above and beyond when needed
  • Maintains a professional appearance
  • Previous experience and knowledge of the hospitality industry is an advantage


Link to Apply
Store Manager Rebecca Minkoff
San Francisco Full-time
Aug 15 2014

Looking for a store manager who is a strong leader with an entrepreneurial spirit. The Store Manager is responsible for maximizing retail sales, human resources, merchandising, inventory control, providing outstanding customer service and maximizing profits by controlling expenses. Store Managers are held directly responsible for their individual store’s financial results and are responsible for recruiting, staffing, and developing all employees. The Store Manager must work closely with Ecomm, Visuals, Operations, Buying and Marketing & PR teams.



Email acotler@rebeccaminkoff.com to Apply
New York, NY Full-time
Jul 01 2014

Major Responsibilities include but are not limited to:

  • Fully dedicated to researching and communicating technologies that may create significant value for Michael Kors across all functional areas including computing hardware, software, programming languages, security protocols, backup/recovery processes, and management methodologies related to the delivery and support of technologies.
  • Serves as the “in-house consultant” to prepare and present field research to senior executives and functional leaders by traveling to industry conferences and meeting with industry leaders.
  • Articulates how adopting emerging technology trends can benefit Michael Kors in a wide range of topics including such as mobile, big data, 3-D printing, cloud computing, and the integration of social media data.
  • Collaborates with functional leaders to create the points-of-view for each emerging technology topic.
  • Evaluates and documents existing systems & technologies deployed or planned in global offices.
  • Participates in technology requests for proposal & selections from vendors, including cost estimation.
  • Maintains knowledge of ongoing and planned technology implementations in the Global Project Management Office (GPMO) project portfolio.
  • Continuously learns about Michael Kors business processes.

 

Education and/or Experience:

  • Bachelor degree in technology or computer science with a deep familiarity with technologies.
  • Experience as a technology research analyst, technology columnist/blogger, implementer of technology, technical sales engineer or experience within a digital strategy team.
  • Excellent verbal, written, and presentation communication skills.
  • Able to perform work independently with a passion for technology with a high attention to detail.
  • Familiar with industry research publications.
  • Available for +50% travel.

 

Other Skills and Abilities:

  • Experience with systems and applications that are typically adopted by retail, wholesale, or eCommerce businesses that design, market, and distribute fashion and/or data center and computing infrastructures.
  • Familiar with project management methodologies including waterfall and agile methodologies.
  • Must be willing to travel as required, including international destinations (must have a valid passport).

 

 

We are an Equal Opportunity Employer M/D/F/V



Email corporatejobs@michaelkors.com to Apply
New York, NY Full-time
Jun 09 2014

Rebecca Minkoff is looking for a senior web developer who has previous experience with Magento and 6+ years with PHP, Zend, MySQL (including database optimization & maintenance), CSS, HTML, HTML5, ) Query, Ajax, JavaScript development, and at least some experience with the Magento API. They should have a strong understanding of programming, browser compatibility, SEO best practices, cross browser development standards, and the full life cycle of a site (from concept, on spec, on time, and then day to day maintenance). The ideal candidate woud have a knowledge of site architecture and design UI. They should have meticulous attention to detail and be highly self-motivated. Also they should be able to thrive in an environment that not only embraces technology but also creative.
Finally, they need to have the ability to manage multiple projects and priorities.

Duties and Responsibilities:

  • Add new feature/functionality to our US websites through all available means (plugins, extensions, components within Magento and WordPress)
  • Test and implement new feature/functionality thoroughly to ensure a positive customer experience on mobile, ecommerce and traditional platforms
  • Perform updates and maintenance on high volume ecommerce websites and servers
  • Diagnose and debug issues as they arise
  • Work with ecommerce, creative and product teams to develop and enhance site capabilities and market the brand consistently on all ecommerce & potential marketing (as global expansion occurs)sites
  • Develop, modify and maintain PHP, HTML, CSS and JavaScript content
  • Integrate ecommerce website with third party APIs to extend site functionality, including payment options, promotional product offerings, customer tools, etc.
  • Automate business operations and integrate website with back office systems to handle functions such as invoicing, shipping, and returns
  • Audit system and application security

 

Knowledge and Skill Requirements:

  • 6+ years of experience in web development and ecommerce site management
  • Proficient in HTML, CSS3, JavaScript (JQuery and Prototype) and AJAX, able to take a design mockup and turn it into a valid web page across all devices and platforms
  • PHP5 software development
  • Nginx management including performance, virtual hosts and re-writing configuration
  • Website caching and load balancing
  • Version Control management, including Subversion
  • MYSQL development and management including performance and optimization, replication and security
  • “Best Practices” software development, including object-oriented programming and design, documentation and unit testing
  • Excellent communication and time management skills
  • Ability to interact professionally with all users, from customers to company leadership
  • Strong project management and organization skills
  • Effective time management in a fast paced environment
  • Ability to multitask with changing priorities
  • Responsive design experience.

 

Preferred Qualifications:

  • Experience with HTML5, Magento eCommerce API, Configuration Management, Installing and configuring Linux servers and applications, Linux console based management encompassing entire environment: performance, security, user and process management, Maintaining user accounts in Linux, FTP and ecommerce application
  • Bachelor of Science in CS, EE, IS


Email eculp@rebeccaminkoff.com to Apply
Customer Care Manager Rebecca Minkoff
New York, NY Full-time
Jun 09 2014

Job Description:
Deliver positive and negative customer feedback and outstanding issues with the management team
Oversee our VIP and friends & family programs.

The Customer Care Manager will be responsible for ensuring the delivery of exceptional service to every customer through all channels, phone, email, chat, and social media.

They will be responsible for driving results and the productivity of the customer service team through effective management and communication. They will oversee a team of 2 customer service representatives and will be responsible for staffing appropriately during peak times. They will work cross functionally with retail, ecommerce and marketing to develop a cohesive customer care strategy, KPIs, and relevant reporting.

The ideal candidate will have luxury retail sales experience, outstanding customer service skills, and the ability to convey enthusiasm and passion for the brand during every interaction. They will leverage their experience and judgment to suggest and implement customer service best practices.

We are looking for someone who is a faster learner with problem solving skills. Capable of balancing multiple priorities in a fast paced and entrepreneurial environment is a must.

Description of key job functions:

  • Responsible for creating goals, policies, processes within the customer care department.
  • Hire, coach, mentor and develop a team. Oversee team functions in order to meet and achieve service standards and goals.
  • Actively provide feedback internally and partner cross functionally to develop reporting and communications that ensure all customer care learning’s are distributed throughout the organization effectively.

 

Key duties and responsibilities: Other responsibilities may be assigned.

  • Lead by example and motivate the team by working closely with them, supporting and inspiring them to deliver best in class service. Make sound decisions based on empathy, intuition and anticipating the consumer’s needs. Always display a sense of urgency.
  • Project staffing needs during slow and peak periods and manage staffing and scheduling accordingly.
  • Effectively manage all escalated customer care issues as well as VIP orders, and support other customer communications when needed.
  • Create a system for delivering constructive individual performance and identify development opportunities and strengths for constant improvement.

 

Experience Required:

  • At least 5 years of customer care experience with a minimum of 2 years in a leadership role.
  • Strong motivational leadership skills and organizational skills are a must. Team building is a crucial part of the roles and responsibilities.
  • Fashion apparel and accessories experience in a luxury market is preferable.
  • Self-motivated, high energy level & positive attitude
  • Ability to multi-task
  • Must have strong interpersonal skills and abiluty to work with a range of disciplines
  • Bachelor degree is preferred
  • Entrepreneurial spirit
  • Solid understanding of consumer behavior
  • Computer skills: Microsoft Suite, Zendesk, familiarity with order management systems, POS, omni-channel systems a plus.
  • Excellent communication skills
  • Strong project management, organizational & planning skills
  • Active in the social media space


Email eculp@rebeccaminkoff.com to Apply
New York, NY Full-time
Jun 09 2014

Job Description:

They will be responsible for the execution of high quality & high impact social media campaigns with a strong emphasis on how we will: tell a story across our channels, deliver engagement & drive revenue.

Experience Required:

  • At least 3+ years social media experience (agency or brand side…optimally a mix) within the digital space
  • Desire to embrace both the creative side but also the analytical aspects of social media.
  • Experience with database-driven social/digital programs (fashion brands a plus).
  • In-depth experience posting across all platforms
  • Ability to multi-task & thrive in a very fast paced environment
  • Must have strong interpersonal skills and is able to work with a range of disciplines (marketing, creative, customer service, sales, retail etc.).
  • Bachelor or Master degree
  • Entrepreneurial spirit & true interest in social & digital marketing
  • Solid understanding of web/mobile standards & great creative eye for photography
  • Ability to create and deliver weekly metrics reports that provide actionable insights from prior week’s social activities
  • Computer skills: Photoshop (optimally)
  • Strong project management, organizational & planning skills
  • Digital thought leader & active in the social media space


Email eculp@rebeccaminkoff.com to Apply
Director of E-Commerce Haddad Brands
New York, NY Full-time
May 13 2014

Summary

Director of E-Commerce will evaluate and strategize market opportunity as it relates to our brands and support customers in their efforts to maximize sales online.

Key Accountabilities

  • Support the Sales and Planning teams to identify and maximize e‐commerce opportunity and increase the ecommerce business
  • Drive new market opportunity through effective use of social media, paid search, home and landing pages, email blasts, etc.
  • Align e-commerce business with internal and external corporate initiatives to drivesales
  • Create an omni‐channel experience for all brands
  • Identify and capitalize on product opportunity by retailer (size, color, pinnacle assortments, etc.)
  • Identify and maximize best practices by retailer
  • Research and execute new strategies to drive ecommerce sales (marketing events, cyber Monday, etc.)
  • Create tools and opportunities to provide a competitive advantage for our brands
  • Support copywriting and imagery initiatives for customers to better drive searches to our product
  • Partner globally to influence global ecommerce sites
  • Special projects as assigned

 

Requirements

  • 5+ years of experience in ecommerce operations and/or marketing
  • 5+ years of experience in retail or wholesale
  • Excellent analytical, strategic thinking, and communication skills
  • Ability to be persuasive and work in a team
  • Knowledge of costing and product life cycle a plus


Email amys@haddad.com to Apply
New York, USA Full-time
Apr 17 2014

The International Designer Collections is a group within the L’Oréal Luxe Division at L’Oréal USA. IDC has a luxurious portfolio of fragrance and beauty brands. The beauty brands consist of; Giorgio Armani Beauty, and Yves Saint Laurent Beauty. Our fine Fragrances include; Giorgio Armani, Ralph Lauren, Victor & Rolf, Stella McCartney, Diesel, Margiella, Drakkar, and Yves Saint Laurent.

 Job Description:
* Oversee and manage the Store Design and Merchandising initiatives for the brands of IDC in the distribution of department stores, specialty stores, Sephora, and other national accounts, including military.
* Work closely with marketing and sales on the development of new products/launches for optimum in store presentation.
* Direct and manage all creative projects and workflow with all disciplines in the creative department.
* Monitor current retail design and merchandising trends in the marketplace.
* Maintain communication with Global Marketing and Product Development teams and other international counterparts.
* Develop and oversee departmental budget, working closely with finance.

Job Requirements:
* Graduated with a degree in design
* 10-15 years of design experience; In-Store Retail Design experience necessary.
* Thorough knowledge of the creative process, including practical implementation, in order to effectively gauge workloads and deadline expectations.
* Excellent working knowledge of major computer programs: InDesign, Illustrator, Photoshop, AutoCAD and Microsoft Office.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Apr 11 2014

Purpose:

Assist Digital Director in developing, planning and implementing the annual digital communication action plan. Responsible for producing compelling and insightful reports, research, analysis, and recommendations for digital campaigns including display, search and social media. This work involves synthesizing key studies and analytics to help the organization develop its long-term strategic plans based on a deep understanding of consumers. Also responsible for tracking key campaign metrics, comparing our results to the competition and analyzing the business impact of Cartier NA’s digital marketing efforts. The ideal candidate demonstrates an intellectual curiosity and a desire to dive deep in the numbers to uncover game-changing insights then package and present them in a way that can make a solid business case for Cartier NA.

Responsibilities:
Assist with the development and implementation of annual digital communication plan:

Support Digital Director in defining the overall digital strategy for Cartier North America – liaising with Cartier International.

  • Improve Brand’s share-of-voice by proposing digital related media and marketing contributions.
  • Manage Digital agency relationships.
  • Work with the Digital Director and media agency to create measureable online campaign objectives and key performance indicators.
  • Identify and deliver industry or campaign related metrics, benchmarks, and projections related to a specific proposal.

 

Online Advertising

  • Coordinate with Cartier Int’l, local agencies to develop, budget and implement local digital advertising strategy.
  • Liaise with Int’l on all creative asset development and approvals.
  • Track and report on performance results by vehicle and make recommendations on future advertising plans.
  • Partner with agency to locally align search activities around improving SEM results including keyword strategy, budget allocations, creative testing across desktop, mobile and tablet platforms.
  • Follow performance results and propose recommendations for further improvement each month.
  • Manage and track monthly invoices and budgets for all digital media and production. Work closely with media agency’s finance team to reconcile any discrepancies.
  • Monitor and maintain consistency of media budgets within internal database systems.
  • Coordinate, manage and proofread translation projects requested by Int’l; ensure all digital communication materials are reviewed and validated by legal prior to release.
  • Attend industry events, seminars and networking sessions to keep abreast of digital trends and technologies.

 

Social Media

  • Work closely with PR/Events teams along with the Int’l to develop and execute social media strategy (Facebook, Instagram, YouTube, etc.) in North America.
  • Craft and implement appropriate campaigns and social media calendar in collaboration with Int’l.
  • Identify opportunities and develop plans/proposals for implementing scalable social media programs to generate maximum local exposure.
  • Be aligned and informed of the latest social media developments, online behavior and trends.
  • Define and track performance of test campaigns and local programs.

 

Specialist Retail

  • Manage Specialist Retail relations, microsite updates and coop digital campaigns.
  • Provide monthly performance dashboard for participating retailers.
  • Actively organize brainstorming sessions with partners for new digital initiatives and opportunities.
  • Liaise with local Regional Managers and Int’l eServices team to ensure local needs are being met.

 

Desired Skills and Experience

  • Minimum 5-7 years full-time work experience; previous experience in luxury and digital advertising required.
  • Strong digital knowledge including web, mobile and social media. Experience working in digital development environments and applying digital best practices.
  • Strong analytical skills: able to analyze raw data, draw conclusions, and develop actionable recommendations; experience in the analysis of large data sets to find useful relationships.
  • Strong presentation skills. Proven ability to communicate complex, technical concepts to broad based stakeholder audience.
  • Advanced Excel is a must. Candidate must have experience working with large data, reporting databases and have the ability to sort, analyze, import, export, clean data, work with pivot tables.
  • Knowledge of web measurement technologies:
  • Ad serving platforms (e.g. MediaMind)
  • Site analytics software (e.g. Google Analytics, Core Metrics, etc.)
  • Attention to detail with the ability to handle multiple tasks simultaneously.
  • Must be a self starter, entrepreneurial, resourceful and comfortable working in a small team environment where self sufficiency is essential.


Link to Apply
New York, NY Full-time
Mar 17 2014

Clarins, a leading European skincare and luxury fragrance company, is seeking a Global Digital Marketing Manager for our corporate office in New York City. Reporting to the Global Digital Marketing Director, the Manager’s primary responsibilities are to design, implement and localize the clarins.com plan for Clarins worldwide, as well as, coordinate the brand content creation on each relevant digital device: e-commerce sites, non e-commerce sites, mobile, social networks, and online media.

Candidate must be bi-lingual (English-French)

Responsibilities include, but are not limited to:
Follow creation and implementation of clarins.com animation plan including calendar milestones (Valentine’s Day, Mother’s Day, Christmas, etc.)

  • Compile regional needs, objective and creative wise
  • Lead operational aspects and planning from creative brief to go live date
  • Manage collaboration with all project members, especially freelancers
  • QA each creation before sharing it internally/externally
  • Analyze KPI for each content developed and share best practices with Clarins international community

 

Monitor international KPI across all markets. Put results in perspective amongst competition and market penetration.
Localize brand content creation and coordinate local implementation in collaboration with local digital managers.

Skills Required

  • MBA or equivalent
  • Experience of 2-5 years in digital marketing, brand content creation on the agency or client side
  • Excellent knowledge of digital technical constraints and ability to write a creative brief, as well as, a functional brief
  • Experience in a foreign country, preferably French, or in a position with international responsibilities
  • Bilingual English/French a must


Link to Apply
New York, NY Full-time
Mar 17 2014

Clarins, a leading European skincare and luxury fragrance company, is seeking an Associate Manager, Digital Marketing for our corporate office in New York City. Reporting to the Manager, Digital Marketing, the Associate Manager’s primary responsibilities are to lead the development and execution of the sales and marketing plan for Clarins.com.

Candidate must be bi-lingual (English-French).

Responsibilities include, but are not limited to:Clarins.com marketing planning (30%)

  • Execute monthly ecommerce strategy and ensure all projects support sales/branding targets of local market.
  • Develop and execute channel specific programs, including: email, SEM, and affiliate programs that support sales target.
  • Liaise with marketing, internal and 3rd party teams to ensure the timely proper execution of all marketing programs.
  • Adapt and localize online content based on existing regional and global content.

 

Clarins.com Site Management (30%)

  • Maintaining and updating product catalog and animation strategy in both French and English using the content management system.
  • Setting up and testing promotions for both front and back-end.
  • Working with Paris team to ensure proper site function.
  • Working with Paris to assure the timely development of creative assets.
  • Working with internal and 3rd party teams to ensure proper inventory planning.

 

Forecasting/Inventory Maintenance (20%)

  • Liaise with marketing and back-office teams, overseeing inventory management on samples and non-salable items for clarins.com promo needs.
  • Forecasting for limited edition and one-shot items with local team.

 

Business intelligence/analytics (20%)

  • Maintaining sales reporting including ROI reports by promotion, category sales reports, mix of business reports.
  • Creating and managing relevant project briefs, SORs, copy/creative requests to make sure on time and on budget delivery.
  • Maintain competitive research and understand upcoming trends and best practices.
  • Assist with P&L updates and budget actualization.

 

Skills Required

  • Fluency in French/English
  • Min 2 years marketing experience (at least one year managing an e-commerce business). Previous experience in web mastering a plus
  • Strong verbal and written communications skills
  • Strong analytical skills, proficiency in excel is required
  • Problem solver and fast learner
  • Highly organized


Link to Apply
New York, NY Full-time
Mar 06 2014

I. Job Summary:

Harry Winston Digital marketing position is responsible for leading and coordinating the development of the worldwide website as well as developing, implementing and evaluating online marketing strategies.

II. Key Duties Responsibilities and Accountabilities:

DIGITAL STRATEGY

  • Establish leadership role of global digital strategy
  • Develop the strategic digital vision of the brand worldwide, across all channels including paid, owned & earned
  • Provide strategic guidelines and recommendation to support key business objectives and product launches
  • Monitor digital landscape, proving timely and relevant news, trends, competitive analysis and best practices to drive new ideas for the brand
  • Manage the digital budget

 

WEBSITE

Website Development: Lead website development for both front-end (Design) and back-end (CMS)

  • Provide direction on the planning for the look and feel of each page with emphasis on conversions, product placement, navigation, and site integrity
  • Ensure business requirements related to site development are developed and communicated with the agency
  • Work with internal teams on delivering website assets (images, copy)
  • Review and test the site to ensure proper functionality and ease of use
  • Liaise with Swatch group team to ensure the deliverable are aligned with group standards
  • Work on search engine optimization in liaison with the agency
  • Provide and create training for markets to become successful & self-sufficient

 

Website Maintenance: Ensure worldwide website maintenance

  • Oversee the development of website content in accordance with brand selling/merchandising calendars as well as brand strategic marketing plans.
  • Lead status call for review of open projects, site programs and ongoing enhancements or current technical issues.
  • Coordinate updates with markets

 

Statistics: Analyze website statistics

  • Analyze site performance regularly and make recommendations to improve performance
  • Produce monthly reports for worldwide websites

 

ONLINE MARKETING

Online Advertising: Review, approve, analyze and recommend

  • Review and approve markets digital placements
  • Track and Analyze campaign
  • Share Best practices with markets

 

Social Media: Develop and implement the global social media strategy

  • Manage content calendar across all platforms ( Facebook, Twitter, Google +, Instagram, Pinterest, YouTube, Youku, Weibo)
  • Monitor all social media platforms (address comments, make sure questions are answered, retweet relevant press)

 

E-CRM: Establish and implement emailing plan

  • Manage and cultivate house email lists, and messaging programs.
  • Formulate segmentation programs that align with sales and CRM goals
  • Deploy emails

 

Assets: Define image, film and banner needs to support worldwide digital activities

  • Create briefs
  • Coordinate assets creation with internal or external partners

 

III. Job Qualifications:

  • Minimum 5 years proven experience in digital environment
  • Luxury brand experience and French language are a plus
  • MS required, marketing and business concentration preferred
  • Strong understanding and interest of the Digital and Communication industry (advertising, digital marketing, pr, media, emailing)
  • Strong analytical and project management skills
  • Good understanding of technology and established practices (and trends) of site development
  • Detail-oriented, ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
  • Experience working with cross-functional teams, manage external partners, budgets and timelines.
  • Excellent communication skills (written, verbal, presentation); Relationship-builder, with ability to cultivate partnerships internally & with remote partners and colleagues.
  • Highly proficient in MS Office (Outlook, Excel, PowerPoint).
  • Knowledge and aptitude for working with website technologies and development tools to drive business insights and support various programs (i.e., HTML, Flash, CSS, and working within a dynamic web environment.)
  • Hands on experience with Google Analytics
  • Experience in managing social media platforms


Email fboido@HarryWinston.com to Apply
Experience/UX Designer Anthropologie
Philadelphia, PA Full-time
Dec 11 2014

Experience/ UX  Designer

Overview

Anthropologie is seeking a passionate, creative & detail-oriented UX/ Interaction Designer to join our User Experience Team. We are a highly collaborative team focused on continually improving the online experience for our customers. You will be responsible for transforming complex concepts into simple and intuitive experiences that are easy to use and visually appealing. The ideal candidate should have proven experience and a portfolio that illustrates their ability to produce flows, wireframes, prototypes & final visual design on a variety of projects. Our ideal candidate will be:

  • A natural problem solver who loves hand-crafting exceptional user-focused, online experiences.
  • Experienced with and excited about designing experiences across multiple devices.
  • Someone who is just as confident working in the browser as they are in Photoshop, Illustrator, Invision you name it.

 

Responsibilities

  • Design user experiences – from idea conception, to wireframe & prototyping, to design & implementation.
  • Create storyboards, flows, wireframes & high-fidelity prototypes to communicate design concepts to stakeholders.
  • Create innovative solutions for new and existing online experiences, and ensure that they meet both business objectives and end-user expectations.
  • Multitask and manage multiple small & large projects.
  • Work collaboratively & iteratively with stakeholders, designers, developers, & QA teams to execute and deliver a flawless end-product.

 

Qualifications

  • At least 1-2 years designing experiences across multiple platforms.
  • Hands on experience creating customer flows, wireframes, & information architecture.
  • A portfolio that includes self-started personal projects for which you had total creative control.
  • Ability to empathize with a variety of different kinds of users.
  • Knack for turning complex problems into simple and engaging customer experiences optimized for any device.
  • Experience and understanding of mobile & iOS development, responsive design, SEO best practices, CMS, eCommerce, social media integration, and agile development techniques.
  • Strong visual design skills & a background in front-end development are a big plus.

 

Education

  • Bachelor’s Degree in Human Computer Interaction, Digital Media Design, Interaction Design, Fine Arts or related field is desired.


Link to Apply
US E-commerce Director Benefit Cosmetics
San Francisco, CA Full-time
Nov 21 2014

Benefit Cosmetics is a successful cosmetics company experiencing significant worldwide growth. We are serious about growing this business, but we never take ourselves too seriously – our motto is, “Laughter is the best cosmetic.”

The US E-commerce Director is responsible for running and growing the e-commerce business while creating the best possible customer experience. The E-commerce Director oversees overall website strategy and promotional calendar, marketing/advertising programs, inventory forecasting and management, site merchandising and optimization, customer care for all US channels, and fulfillment vendor management.

This individual will have a significant quantitative focus on maximizing our marketing budget and efforts for customer acquisition, A/B testing to improve our site activities, and building loyalty within the channel – and ultimately responsible for driving the business to achieve monthly sales objectives.

This is an ideal job for a person with a strong left brain / right brain balance, looking to leverage both abilities daily.

The US E-commerce Director leads and manages the US E-commerce team, and reports to the Senior Director, Global Web & CRM. The US E-commerce team draws upon Global Digital team resources for content strategy, copywriting, photography and video development, graphic design, and web development. The E-commerce Director will also work closely with various US teams to help support sales across all US channels.

Essential duties and requirements:

  • Direct the US e-commerce channel’s sales, productivity, and profitability through analysis, ideation, and management.
  • Develop the e-commerce marketing calendar to align with US retail channels, product launch calendar, and e-commerce objectives.
  • Oversee all e-commerce ROI marketing programs including the areas of SEO, paid search, retargeting, display ads, email marketing, affiliate marketing, direct mail, syndication of content into paid channels etc.
  • Devise and lead our email communications program ensuring they drive sales and brand engagement, and develop lifecycle marketing campaigns to drive loyalty and retention among existing customers.
  • Leverage merchandising and content expertise to help develop a best-in-class web experience that maximizes our conversion opportunities and encourages more site visits.
  • Develop a strong test-and-learn culture for all marketing and email activities to improve customer engagement, acquisition, and site conversion.
  • Provide analytics on effectiveness of all digital marketing and e-commerce activities. Execute trend analysis, monitoring and competitive benchmarking.
  • Help build Benefit sales on US retailer sites (i.e. Sephora.com, Ulta.com, Macys.com) by sharing best practices, making recommendations, and providing assets.
  • Manage our fulfillment and finance vendor to ensure operations are running efficiently and effectively.
  • Work with our customer service team to set policies and strategies and drive high quality customer care appropriate for a prestige brand.
  • Manage, lead and develop US E-commerce team and vendors to achieve our goals.
  • Manage the department’s budget in order to achieve operating profit goals.
  • All other duties as assigned.

 

Qualifications:

  • The ideal candidate will have experience managing e-commerce within a multi-channel company.
  • All candidates must have 7+ years previous experience in e-commerce or digital marketing with a strong track record working in the digital space.
  • Must be well-versed in customer acquisition and retention techniques with a proven track record in driving significant traffic and sales growth.
  • Demonstrated ability to manage a P&L or line of business. Core operational strength and the ability to make the right budget decisions to drive business success.
  • Demonstrated experience managing quantitative information and iterative testing to drive business decisions.
  • Ability to incorporate a strong aesthetic sense into our work, to evaluate copy and content, and to align marketing messages for a superior customer experience and brand communication.
  • Demonstrated ability to lead, manage, develop, and grow teams and to be inspiring to others. Also able to work collaboratively with cross-functional teams.
  • Strong organizational and planning skills.
  • Ability to communicate clearly both verbally and in writing.
  • Highly analytical, able to draw conclusions from sales reports, web analytics, and other systems.
  • Ability to work well across the organization and with 3rd parties.
  • Experience in cosmetics, luxury, fashion, and/or consumer packaged goods a plus.

 

About Benefit:

Benefit Cosmetics was founded by twins Jean and Jane Ford in San Francisco in 1976. Benefit joined LVMH, the world’s leader in luxury brands, in 1999 and Benefit went global. Currently, Benefit’s high-quality, feel-good products and services can be found at over 4,000 counters in more than 35 countries. To learn more about Benefit, please visit www.benefitcosmetics.com. Benefit Cosmetics will consider for employment qualified applicants with criminal histories in a manner consistent with federal, state and local law/ ordinances. EOE



Link to Apply
New York, NY Full-time
Nov 18 2014

Director of Digital Marketing

Overview:

The Director of Digital Marketing will evaluate and strategize market opportunity as it relates to our brands and support customers and licensors in their efforts to maximize sales through all channels.

Key Accountabilities:

  • Partner with the Sales, Brand Management and Planning teams to identify and maximize marketing opportunities to increase business across all brands and channels (key looks, customer/brand initiatives, etc.)
  • Align digital and e-commerce strategies to maximize digital opportunities with our retail and e-commerce partners
  • Drive new market opportunity through effective partnerships with customers and licensors
  • Create alignment and obtain licensor approval for Haddad digital marketing initiatives
  • Partner cross functionally internally and with vendors and production companies externally to execute vision and direction
  • Effectively utilize social media to support and drive key initiatives in partnership with licensors
  • Establish holistic turnkey promotional programs and tools that can be utilized by customers to provide a competitive advantage for our brands
  • Create press releases to promote key businesses and drive product interest
  • Research and execute new digital strategies to drive sales (marketing events, cyber Monday, etc.)
  • Partner globally to influence digital marketing and social media programs
  • Special projects as assigned

 

Required Skills/Abilities/Education:

  • Bachelor’s Degree in Marketing or related field
  • 5+ years of experience in Digital Marketing or Marketing Operations
  • 5+ years of experience in retail or wholesale
  • Excellent analytical, strategic thinking, and communication skills
  • Ability to be persuasive and work in a team

 

Haddad is a privately held family business with over 60 years of experience in the children’s wear apparel and accessories industry. Haddad is the leading children’s wear manufacturer representing the most iconic American brands in the world: Nike, Brand Jordan, Converse and Levi’s. Our talented professionals are leaders in design, sourcing, sales and global distribution. With over 15 locations and 800 employees globally, it is no surprise that we are already the number one children’s wear company in the world.

Haddad will satisfy our licensors, business partners, and ultimately the consumer. We will be led by professionals and will continue to set higher standards in everything we do – from product to service. The result will be the greatest children’s company in the world.

Haddad Brands is an Equal Opportunity Employer. Qualified candidates should contact careers@haddad.com.



Email careers@haddad.com to Apply
Assistant/Associate Manager, Ecommerce Pierre Fabre Dermo-Cosmetique USA
Parsippany, NJ Full-time
Nov 18 2014

The eCommerce Assistant Manager /Associate Manager will support the e-commerce activity of PFDC-USA (brands: Klorane and Rene Furterer).   This role will help manage traffic drivers such as paid media, email, social media and other marketing activities to promote sales of PFDCUSA’s ecommerce websites.

Role and Responsibilities

  • Manage digital marketing programs such as Email (including testing), SEO, Paid search, and retargeting.  Help develop e-CRM programs, including helping to set up automated emails working with newly selected ESP.
  • Help drive US social media platforms to generate sales and awareness of e-commerce sites for Klorane and Rene Furterer in alignment with sales goals (working with a tool such as Springbot).
  • Manage PPC campaigns, including set up of accounts and campaigns with best practice guidelines, writing of compelling ad copy, ongoing testing and performance optimization.
  • Review and advise on e-commerce offer and email calendar in coordination with the retail team. Communicate with other team’s members as needed to execute and meet deadlines.
  • Help develop creative for new launches, gift guides, holiday kits, etc. and merchandize on site.
  • Provide weekly and monthly reporting and perform on-going optimization of programs and budget .
  • Project Management – develop project timelines and manage completion of tasks for above described projects and others as they arise.
  • Coordination with Customer Service and Logistics to communicate offers.
  • Monitor online retailing, digital marketing and technology trends.
  • Conduct sales and competitor analysis to inform ecommerce planning and strategy.
  • Participate in the long-term improvement of e-commerce activity through ad hoc projects.

 

Skills, Experience & Qualifications

  • Systems savvy (email platforms, ad platforms, ecommerce sales drivers/platforms). Microsoft Office (Word, Excel, Powerpoint)
  • Hands-on knowledge of eCommerce functionality/platform (such as Magento) is a must
  • Solid understanding of web analytics, preferably with Google Analytics
  • Strong quantitative and analytical skills with exceptional reporting capabilities
  • Results-oriented  with strong work ethic  and ability to drive projects forward
  • Proactive, self-starter with capacity for initiative and accountability
  • Highly organized with the capability to multi-task and prioritize to meet tight deadlines
  • Proven ability to build strong relationships with cross-functional business partners.
  • Outstanding verbal and written communication skills in English

 

Experience

  • 3+ years experience in eCommerce, interactive marketing drivers including SEM/PPC, preferably in luxury goods, beauty or CPG products

 

Education

  • BA in Marketing, Merchandising or Digital Communications ideal.


Link to Apply
Front End Web Developer Diane von Furstenberg
New York, NY Full-time
Nov 17 2014

ROLE AND RESPONSIBILITIES:

  • Develop and modify websites and email campaigns.
  • Optimize front-end architecture, for site performance and maximum e-commerce conversion, across multiple platforms (web, mobile, & tablet).
  • Research and utilize emerging front-end technology in order to achieve e-commerce objectives.
  • Daily QA of e-commerce storefront to prevent and address critical interruptions in the customer shopping experience.
  • Work with Web, Marketing, and Communication teams to develop custom experiences on social media channels.
  • Provide technical assistance to multiple teams to ensure timely execution of merchandise and content updates of the e-commerce storefront.
  • Monitor analytics to identify areas of improvement; provide technical recommendations that will drive e-commerce sales and increase brand visibility.

 

REQUIREMENTS:

  • 3+ years experience working in a collaborative environment.
  • Demonstrated experience writing cross browser, standards compliant HTML, CSS, & Javascript for multiple platforms (web, mobile, tablet & email).
  • Experience developing on enterprise e-commerce platforms (e.g. ATG, GSI).
  • Basic understanding of Adobe Photoshop and Illustrator for web production.
  • Experience using code versioning tools (e.g. Subversion, Git) and bug tracking applications (e.g. Bugzilla, Jira)
  • Familiarity integrating third party APIs (e.g. Google Merchant Center, Facebook, Twitter)
  • Familiarity with XML for data manipulation and import/export processes
  • Familiarity with analytics systems (e.g. Omniture, Coremetrics, Google Analytics)
  • Strong documentation skills.
  • Proven ability to build strong relationships with cross-functional business partners.
  • Analytic strength and strong problem solving skills.

 

If available, please include a link to a portfolio, sample code, or GitHub profile.



Email t.sullivan@dvf.com to Apply
New York, NY Full-time
Oct 31 2014

Job: Director, US Digital Media Investments

Department: Corporate Digital Media

Job Summary:
Partners with Digital / Marketing leaders in the identification and development of strategic digital media partnerships, content, new technologies, and platforms and digital research

Key Job Accountabilities

  • Responsible for working with agencies and internal teams to craft L’Oreal investment strategy and responsible for working across the organization to ensure that L’Oreal media investment strategy and vision is properly executed
  • Owner of the digital media and search agency relationships – responsible for agency management, scopes and negotiations
  • Partnering closely with L’Oreal USA brands for digital needs and to ensure that digital is championed across the organization
  • Oversees day-to-day management of strategic digital media initiatives, budgets, timelines, deliverables, etc.
  • Works with key media partners on negotiations, on-going partnerships and insights
  • Collaborates with Broadcast / Print / OOH and cross-functional teams in ensuring synergies and efficiencies between digital and broadcast / print media buys and content
  • Responsible for corporate competitive snapshots and performance dashboards to the organization

 

Requirements:

  • Bachelor’s Degree required; MBA a plus. Specific digital / interactive marketing training / certificates highly preferred.
  • 6-8+ years in digital planning and buying
  • Strong expertise in digital analytics and reporting
  • Experience in programmatic buying a big plus
  • Experience in DR, acquisition media a plus
  • Strong experience in display advertising and SEM/SEO a must

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Oct 28 2014

Title: IT Manager, Content & eCommerce Service Delivery

Department: Digital IT

Location: New York, NY

Responsible for project management and solution delivery of eCommerce and Omni-channel commerce projects in collaboration with the brand stakeholders across the 4 divisions at L’Oreal USA. The projects would have to be delivered on-time and on-budget with quality efficiency. The projects would enable the transformation of the brand consumer shopping experience in the online/mobile space and help driving sales for L’Oreal USA in terms of increased online conversion, channel penetration and high digital IQ.

Responsibilities

  • Serve as the primary contact with ecommerce teams on Demandware projects
  • Create Project Plan and manage the plan for on-time delivery of the project.
  • Risk Management – Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation.
  • Communication Management – Ensure timely communication and one project update view to the IT stakeholders and business working committee.
  • Review Business Requirements – Make sure that requirements are fully understood and met by our implementation partners.
  • Project Management and Solution Delivery of new marketing affiliate partner integrations and enhancements to existing eCommerce sites on Demandware.
  • Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com.
  • Manage related vendors, also internal teams, on project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
  • Coordinate implementation parties, agencies and vendors.
  • Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
  • Stay informed on new digital solution trends and contributes to IT digital strategy development.
  • Share Best Practices, Process Framework to the Global Demandware Initiative.

 

Core Competencies/Professional Requirements

  • 3-5+ years of experience with engaging in, planning, managing and delivering web/ecommerce solutions from inception to launch.
  • Strong IT vendor management expertise is a must.
  • Ability to interact effectively with internal business teams, at different levels of the organization.
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
  • Ability to successfully function in a fast-paced, deadline-driven environment is a must.
  • Experience in analysis and documentation of functional requirements for eCommerce projects.
  •  Technology Assessment and Evaluation Skills.
  • Experience in ecommerce/cosmetic/FMCG/retail industry is preferred
  • Effective Communication.
  • Business analysis skills.
  • Bachelor’s degree required.
  • PMP certification or equivalent preferred.
  • A general knowledge of operation and marketing.
  • People management experience a plus.

 

Technical/Professional Requirements

  • Demandware or any other eCommerce platform.
  • Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
  • SAP implementation and/or support experience is a plus.
  • HTML, CSS, JavaScript.
  • Analytics – Coremetrics, Google Analytics, Omniture.
  • Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
  • Social integration technologies around facebook connect and social sharing.
  • Exposure to mobile, Omni -channel technology tools and principles around responsive design, hybrid applications, mobile applications.
  • Cross-Browser testing / functionality
  • Microsoft Office applications — Office Suite (Project, PowerPoint , Excel, Word), Visio and Project

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.61747.5987@lorealusa.aplitrak.com to Apply
New York, NY Full-time
Oct 27 2014

Global Director, Social Media

Department: Marketing

Reports To: VP, Global Marketing

Location: New York, NY

 Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men’s and women’s ready to wear, and a full line of fragrance products. Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong.

www.michaelkors.com

The Director of Social Media will have the strategic responsibility to create awareness, engagement, traffic and sales of Michael Kors through global social media and integrated digital strategy. This senior leader will translate the overall brand marketing strategy into an aligned and innovative social media strategy, be accountable for social media performance against that strategy, and ultimately ensure that Michael Kors is presented as a leader in both fashion, and digital.

Major Responsibilities include but are not limited to:

  • Manage global social media strategy in support of overall brand goals and marketing needs
  • Work with Social Media Manager to concept, develop and execute all social content and campaigns; oversee and approve all global content calendars, across various platforms and languages
  • Partner with Integrated Strategist to scope projects, define schedules, and estimate the resources needed to achieve project goals. Orchestrate resources (including agency talent and internal teams)
  • Develop creative, social-driven campaigns and ideas to support larger marketing efforts; effectively communicate ideas, and play a part in developing the social/digital vision for a season
  • Oversee and develop measurement programs for understanding the effectiveness of social and digital programs; communicate performance on a weekly basis.
  • Drive a shared vision for online engagement goals – create clearly actionable success criteria, objectives and requirements and ensure consistent communication of progress
  • Work with Social Communications Manager to oversee and develop all blogger and influencer relations; collaborate with industry leaders, and other external organizations to execute social media partnerships
  • Enable the organization to efficiently and effectively execute against the social media strategy and plans
  • Train and educate a global staff on the brand, social media strategies and thought-process of Michael Kors
  • Direct budgets and all investment decision making for social media division
  • Oversee and manage all paid partnerships and media programs
  • Drive innovation in social media strategy and associated technology –be a leader, not a follower

 

Requirements:

  •  At least 8+ years of social media, marketing, digital or similar experience
  • Strong leadership of complex, cross-functional programs, fostering collaboration to deliver business results
  • Highly engaged in the social media and digital space
  • Ability to organize, prioritize and multitask effectively
  • Adept at navigating across organizational lines, building consensus and alignment across teams
  • Thrive in a fast paced on-time deliverable environment
  • Demonstrated ability to bridge traditional brand marketing and digital strategy
  • Experience with media, advertising, or paid media is preferred.
  • Creative and proactive communication skills
  • Bachelor’s Degree required

 

We are an Equal Opportunity Employer M/F/Disability/Vet



Link to Apply
AVP – Creative L'OREAL USA
New York, NY Full-time
Oct 24 2014

GENERAL DESCRIPTION
This role leads the creative group for a brand global development team and is responsible for the creative output and brand governance. Key elements include creative direction for packaging, graphic layouts, digital asset creation and meeting preparation in conjunction with the objectives and strategies of the marketing and education departments as well as other departments needing creative input.

RESPONSIBILITIES

  • Participate in the strategic direction of the “brand voice” and consistency worldwide and translate throughout the entire creative process.
  • Partner with the marketing team and brand General Manager on copywriting, packaging design and artwork, merchandising, display, sales promotion, and education and training materials.
  • Direct design and copy across all brands to create distinct territories, including image, brand name, voice, etc.
  • Oversee the budgets for the creative department, including any shoot production, model rights, travel & entertainment.
  • Participate in strategic planning for international and corporate events/launches.
  • Manage outside vendors when necessary, including briefing, quality control, timing and budgeting.
  • Oversee and manage creative support groups to monitor critical deadlines.
  • Provide on-the-job training and instruction for creative services team.

 

REQUIREMENTS

  • Minimum of 10 years experience in packaging (primary and secondary), advertising (primarily print) and promotional creative with strong background in design and fashion. Knowledge in photo production and digital creation needs.
  • Strong experience in packaging development (including shape, material, copy)
  • Thorough knowledge of the creative process, including practical implementation, in order to effectively gauge workloads and deadline expectations.
  • Superior leadership and communication skills. Need to be able to articulate clear business direction and strategies; to motivate and inspire creative team. Also, to liaise between different departments, participate in senior level management discussions and facilitate the creative process at all levels.
  • Excellent administrative skills to manage budgets for Creative Department as well as US ad and promo budgets. Execute performance management reviews of team.
  • Able to develop a passion for the brand and to understand the urban fashion-forward image and trends.
  • Knowledge of the fashion and beauty business preferred.

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Oct 04 2014

Title: IT Manager, Content & eCommerce Service Delivery
Department: Digital IT
Location: New York, NY

Job Description:

Responsible for project management and solution delivery of eCommerce and Omni-channel commerce projects in collaboration with the brand stakeholders across the 4 divisions at L’Oreal USA. The projects would have to be delivered on-time and on-budget with quality efficiency. The projects would enable the transformation of the brand consumer shopping experience in the online/mobile space and help driving sales for L’Oreal USA in terms of increased online conversion, channel penetration and high digital IQ.

Responsibilities

  • Serve as the primary contact with eCommerce teams on Demandware projects
  • Create Project Plan and manage the plan for on-time delivery of the project.
  • Risk Management – Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation.
  • Communication Management – Ensure timely communication and one project update view to the IT stakeholders and business working committee.
  • Review Business Requirements – Make sure that requirements are fully understood and met by our implementation partners.
  • Project Management and Solution Delivery of new marketing affiliate partner integrations and enhancements to existing eCommerce sites on Demandware.
  • Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com.
  • Manage related vendors, also internal teams, on project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
  • Coordinate implementation parties, agencies and vendors.
  • Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
  • Stay informed on new digital solution trends and contributes to IT digital strategy development.
  • Share Best Practices, Process Framework to the Global Demandware Initiative.

 

 Core Competencies/Professional Requirements

  • 3-5+ years of experience with engaging in, planning, managing and delivering web/ecommerce solutions from inception to launch.
  • Strong IT vendor management expertise is a must.
  • Ability to interact effectively with internal business teams, at different levels of the organization.
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
  • Ability to successfully function in a fast-paced, deadline-driven environment is a must
  • Experience in analysis and documentation of functional requirements for eCommerce projects
  • Technology Assessment and Evaluation Skills.
  • Experience in eCommerce/cosmetic/FMCG/retail industry is preferred
  • Effective Communication.
  • Business analysis skills.
  • Bachelor’s degree required
  • PMP certification or equivalent preferred
  • A general knowledge of operation and marketing
  • People management experience a plus

 

Technical/Professional Requirements

  • Demandware or any other eCommerce platform.
  • Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
  • SAP implementation and/or support experience is a plus.
  • HTML, CSS, JavaScript.
  • Analytics – Coremetrics, Google Analytics, Omniture.
  • Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
  • Social integration technologies around facebook connect and social sharing.
  • Exposure to mobile, Omni -channel technology tools and principles around responsive design, hybrid applications, mobile applications.
  • Cross-Browser testing / functionality
  • Microsoft Office applications — Office Suite (Project, PowerPoint , Excel, Word), Visio and Project

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.19008.5987@lorealusa.aplitrak.com to Apply
New York, NY Full-time
Oct 03 2014

Inside Sales and Marketing Representative

About L2

L2 is a digital business intelligence firm focused on assessing and quantifying the digital competency of consumer brands. The flagship product is the Digital IQ Index, which identifies the top 60-80 brands in a particular industry vertical, and runs them through a rigorous scoring rubric. This comprehensive methodology examines over 850 data points across four discrete dimensions of “digital: Site & E-Commerce, Digital Marketing, Social Media and Mobile & Tablets. The output is a research report and intelligence tools that includes a definitive ranking of brand efforts, providing industry benchmarks across each facet of digital, alongside brand-specific case studies that highlight individual best practices. Reports speak equally to tacticians implementing digital initiatives and strategists studying how digital impacts corporate performance. Members include some of the largest consumer and prestige brands in the world. Members commit to annual subscriptions for access to L2 research, global events and intelligence insights.

The Role

L2 is looking to bring on Inside Sales and Marketing Representative (ISMR) to qualify inbound leads and to drive sales of L2 subscription services. This ISMR will work closely with L2 business development, account management and senior leadership on new member acquisition, subscription sales and existing member relationships. Candidates should be hard-working, results-focused, articulate and passionate about digital. Flexibility and the ability to work in an entrepreneurial environment are essential attributes.

Responsibilities:

  • Proactively prospect, qualify, grow, and maintain an account list of multiple clients across industry sectors and geographies
  • Respond to inbound leads promptly and qualify as opportunities for brand memberships, industry partnerships or subscription services
  • Research leads and potential new members and develop qualification metrics to score prospects
  • Be prepared to exceed individual quota targets for subscription services
  • Create and deliver new sales proposals
  • Demonstrate mastery of L2 product and content with ability to present L2 research to executive-level audiences
  • Partner with L2 marketing on driving inbound lead activity
  • Provide reports as needed to quantify lead generation and/or qualification metrics
  • Track and organize leads to ensure timely follow-up for achieving the desired results

 

Qualifications:

  • 3+ years of sales experience; preferably with SaaS product or service
  • Knowledge and domain expertise in website, ecommerce, mobile, social and CRM
  • Experience using and optimizing salesforce.com or other CRM software
  • An aggressive results-oriented sales and marketing professional with a successful track record
  • Excellent verbal and written presentation and communication skills
  • Highly disciplined individual with self-starter mentality
  • Strong analytical skills and attention to detail
  • Team orientation where interaction across sales, marketing and clients teams is essential for success
  • Bachelors degree preferred

 

Attributes:

  • Analytical—understands the quantitative process for research and analysis and is passionate about the examination of how data in digital is disrupting marketing
  • Strong Communicator—the key is in distilling data down to understandable and consumable bites, using the data to craft a narrative in speech, writing, or analysis
  • Entrepreneurial—L2 is moving quickly much like the industry we cover. Must be comfortable with constant change
  • Innovative—We are constantly looking to make L2 better and more successful and need people who are always seeking to find the new and better way
  • Quick Learner—Things move quickly at L2 and we want folks who can keep up and drive our success
  • A doer—Must be someone who executes on plans, someone who can multitask, someone who takes pride in high-level results, and above all else, someone who can GSD


Email Jobs@l2inc.com to Apply
Ecommerce Marketing Manager Benefit Cosmetics
San Francisco, CA Full-time
Sep 23 2014

As one of the fastest growing cosmetics companies in the world, we’re always on the lookout for dynamic, creative talent. At Benefit, we believe that our people should reflect the same qualities that we develop in our products and services…first-rate quality, results oriented, innovative, and of course, fun and enthusiastic. Laughter is the best cosmetic!

Summary

We’re currently seeking an Ecommerce Marketing Manager to join our Digital Experience team in San Francisco.
Reporting to the Director, US Ecommerce & Global Ecommerce Product, the Ecommerce Marketing Manager will be focused on driving overall strategy and execution of programs that drive brand awareness, customer acquisition, and customer retention for the BenefitCosmetics.com site.
The Ecommerce Marketing Manager will be responsible for Benefit’s email programs, as well as Benefit’s direct marketing programs (including, but not limited to, paid search, affiliate and comparison shopping engines, display media, direct mail).

Responsibilities:

  • Email Programs & Promotions
  • Lead the planning and execution of our email marketing and promotional calendar, ensuring they support brand and sales objectives.
  • Oversee email development, reviews, edits, and approvals, as well as manage relationships with other departments (Boutiques, Marketing, International) for whom we send emails or create email assets, in order to understand their goals, make recommendations, and traffic manage assets and sends.
  • Execute an increasing number of relevant, targeted emails including working on technical integration with our email service provider and other vendors as needed.
  • Proactively recommend and implement programs to attract and acquire qualified new subscribers to join our house email list, such as refer-a-friend programs, contests and co-promotions, opt-in invitations, and updating other communications to include strong calls-to-action to subscribe.
  • Manage the relationship with our email service provider.
  • Online Advertising/Direct Mail: Oversee sales-driving advertising programs (including, but not limited to, paid search, affiliate and comparison shopping engines, display media, direct mail).
  • Manage the relationship with our paid search vendor to drive efficiency and the performance of our paid search ad programs.
  • Communicate all new product launches, supply and review product copy and creative, and communicate upcoming promotions to drive effective campaigns.
  • Research and recommend appropriate tests for online advertising, oversee performance and make spend recommendations based on return on investment.
  • Reporting and Optimization
  • Manage email and digital advertising dashboards. Report on results and make recommendations to help evolve our performance and effectiveness.
  • Synthesize customer data to develop strategies for customer acquisition and retention.
  • Utilize site testing platform to develop targeted landing pages and offers to drive sales. Continually test and optimize strategies.
  • Leadership
  • Manage and mentor the Ecommerce Marketing Coordinator

 

Required Skills & Experience:

  • 3+ years previous experience managing digital marketing programs, preferably in an ecommerce environment or for a major transactional site.
  • Must have strong domain experience in CRM/email strategy, search engine marketing, or digital advertising.
  • Strong understanding of digital marketing techniques with intuitive grasp of customer and a drive to reach and satisfy customers.
  • Must have strong Excel skills and experience in reporting and analytics to drive recommendations and continually tune program performance.
  • Experience in the cosmetics and/or consumer packaged goods industry a plus. (Digital agency experience working on a wide range of programs and varied clients also acceptable.)
  • Meticulous/thorough with details and incredibly organized and proactive.
  • The ability to work independently and drive schedules and dates, as well as a facility for working on highly collaborative projects.
  • Ability to work well across the organization and with 3rd parties.
  • Ability to communicate clearly both verbally and in writing.
  • Strong ability to multitask and prioritize in a busy work environment.
  • Strong aesthetic sense and the ability to collaborate closely with Creatives.
  • BA degree

 

Benefits at Benefit (aka why work at Benefit):

  • Competitive pay
  • Competitive time-off plan that includes vacation, sick, and paid holidays
  • 401(k) savings plan with employer matching
  • Generous service awards
  • Generous gratis (a.k.a. FREE makeup!) and Employee Discount Program
  • Comprehensive Health & Wellness plans
  • Training and development opportunities
  • Fun, innovative culture

All of these benefits are offered to regular full-time employees and some are offered to regular part-time employees.

About Benefit

Benefit Cosmetics was founded by twins Jean and Jane Ford in San Francisco in 1976. Benefit joined LVMH, the world’s leader in luxury brands, in 1999 and Benefit went global. Currently, Benefit’s high-quality, feel-good products and services can be found at over 4,000 counters in more than 35 countries. To learn more about Benefit, please visit www.benefitcosmetics.com. Benefit Cosmetics will consider for employment qualified applicants with criminal histories in a manner consistent with federal, state and local law/ ordinances. EOE



Link to Apply
Web Operations Project Manager Benefit Cosmetics
San Francisco, CA Full-time
Sep 19 2014

The Project Manager, Web Operations will manage various projects for Digital, with a strong focus on web site asset production, operational and release activities. This position will oversee and own the global site release process for site fixes and new features, content and platform updates, across all devices. This role will interface with global team members and key stakeholders to establish operational and process improvements for all web properties. Additionally, the Operations Project Manager will contribute to project scoping, requirements definition, work plans and resourcing efforts while overseeing the team and vendors in delivering a quality solution, on time and on budget.

Essential duties and requirements

  • Site Operations & Release Management
    • Act as lead in managing site releases across multiple countries, sites, languages, and devices.
    • Maintain and communicate site release calendars across internal development and production teams, global business owners and third party vendors.
    • Oversee and administer JIRA ticket tracking tool, ensuring best practices are being adhered to by all team members.
    • Work with key business owners to prioritize and manage ticket flow and backlog, ensure progress and remove roadblocks
    • Work closely with the Director of Web Development & Ecommerce Director in understanding technical implications of site release candidates and mitigate risk for business.
    • Light usage of key technology systems to help troubleshoot and assign tickets appropriately.
    • Resolve issues, solve problems and ensure quality control throughout the release lifecycle.
  • Project Management
    • Manage third party development vendors and in-house development team in day-to-day tasks
    • Actively work to support project team by facilitating constant communication in weekly updates to keep the team focused on delivering results.
    • Work with producers and ecommerce leaders to understand & support international teams as they plan & implement campaigns in the markets.
    • Oversee execution of translations, test plans & actively participate in our QA process.
    • Manage ad-hoc site functional enhancement projects, including planning (scoping, estimation, resourcing) and execution
  • Other Duties as assigned

Qualifications

  • 4+ years previous experience project managing web and/or mobile projects (mobile experience is a plus)
  • Experience working with ecommerce and/or commercial content management systems and teams
  • Experience working in a multi-site or multi-country environment; prefer some experience working with international markets.
  • Previous experience managing technical projects or web site releases at a consumer-facing or high tech company is strongly preferred
  • Previous experience within an agile development environment is a plus
  • Knowledge of the beauty industry or consumer packaged goods industry is a plus
  • Bachelor’s Degree or equivalent work experience
  • Demonstrated ability to execute projects on time and to work collaboratively in a team environment.
  • Well organized with excellent attention to detail and quality. Must be proactive in retrieving and following up on all assets necessary to get the job done.
  • Ability to communicate clearly both verbally and in writing.
  • Strong ability to contribute in a collaborative team environment.
  • Enthusiastic and energetic work ethic.
  • Self-directed and capable of working effectively in a fast paced environment while juggling multiple projects.
  • Please be ready to have fun at work! We take our jobs seriously, but we don’t take ourselves too seriously.


Link to Apply
New York, NY Full-time
Sep 18 2014

L’Oréal, the world leader in cosmetics, is synonymous with beauty, innovation and scientific excellence in more than 130 countries. As the leader in the beauty industry, our success is a direct result of our unequaled employees. L’Oréal is always looking for talented and ambitious minds to help build our beauty into something even better. Leadership also means innovation and quality. We offer the most technologically advanced products to our customers and a portfolio of brands in every product category. L’Oréal USA fully encompasses all aspects of beauty for everyone, everywhere.

L’Oréal USA, based in New York, NY, is a subsidiary of L’Oréal, headquartered in Paris, France. L’Oréal develops and manufactures hair care, hair color, skincare, color cosmetics and fragrances for the consumer and professional markets. Established in 1909 by visionary scientist, Eugene Schueller, L’Oréal is committed to: progressive research and development, state-of-the-art manufacturing, quality products, and making beauty accessible to everyone around the world.

ABOUT THE POSITION:

The position is responsible for developing CRM programs to drive customer retention and incremental sales to the brand. This position is also responsible for consumer data insights and creating actionable and strategic plans that drive business results. Create overall CRM strategy for the brand and create, develop & launch all aspects of programs across all channels: Kiehl’s Retail Stores, ecommerce and wholesale using all vehicles of communication: direct mail, email and mobile. This position is also responsible for managing program performance and optimizing current programs. This position also has responsibility for the loyalty program and all new digital innovation including tablet and mobile apps and skin diagnostic devices. This position works closely with all internal teams (marketing, sales, creative, finance, operations, education) as well as and external vendors. This person will be the in-house expert on the customer data and new ways of executing CRM.

Job duties include but are not limited to the following:

  • Build and execute customer communication strategy through direct mail, email, mobile messaging (including creative, production, CRM segmentation)
  • Create all product mailers
  • Create and manage all email trigger campaigns
  • Work with eCommerce on weekly email communication strategy
  • 
Manage relationship with mobile messaging vendor and design communication strategy and text copy
  • 
Manage all customer contact strategies to ensure consistency of brand message across channels
  • Partner with database vendor and corporate CRM to prioritize key analytical projects
  • Analyze customer data to make marketing decisions
  • Responsible for name collection/database growth and monitoring and providing guidance for capture rate strategies across points of distribution
  • Sets customer KPI objectives that align with the brand’s customer objectives and financial targets
  • Partner with e-commerce, marketing, sales and education to develop a multi-channel customer marketing and communication calendar for all points of distribution
  • 
Partner with sales to develop a customer communication strategy at key retailers (Nordstrom, Dillard’s, etc.) which are integrated into the total marketing plan
  • Partner with Education to ensure customer experience is consistent between communications and KCR experience
  • Responsible for managing strategy and execution of all CRM components of POS in-store systems and digital marketing plans. Partner with relevant IT, Operations, and CRM team to develop process and optimization plans
  • 
Manage loyalty program and create new loyalty driving initiatives
  • 
Own and manage all digital innovation in retail stores (tablet, skin diagnostic device, snap tags and anything new)
  • Create and manage budget for all of the above

 

Job requirements include the following:

  • 
College Degree
  • Experience in customer relationship management
  • 
Related work experience which demonstrates an understanding of and skill in the confluence of brand management and direct-to-consumer marketing principles
  • Expert knowledge and skill with translating data into insights, particularly as it relates to CRM and consumer/behavioral analytics
  • Must be analytical but also creative
  • Demonstrated strength in communication and influencing skills; not only written and verbal, but also in the engagement of internal and external business partners
  • Ability to lead presentations and effectively analyze and translate data into actionable business plans
  • Open to new ideas and actively builds networks to achieve goals
  • Self-motivated, results-oriented, strategic thinker
  • Strong time management and prioritization skills
  • Strong computer skills necessary (All Microsoft Office programs) with heavy focus on PowerPoint
Retail experience preferred but not necessary; beauty experience not mandatory

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Email jalvarez.52261.5987@lorealusa.aplitrak.com to Apply
Global Gift Card Programme Coordinator Mandarin Oriental Hotel Group
New York, NY Full-time
Sep 12 2014

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates, or has under development, 44 hotels representing close to 11,000 rooms in 25 countries, with 20 hotels in Asia, ten in The Americas and 14 in Europe, Middle East and North Africa. In addition, the Group operates, or has under development, 13 Residences at Mandarin Oriental connected to its properties.

Organization website: http://www.mandarinoriental.com

Global Gift Card Programme

The Global Gift Card Programme provides functional expertise, support and oversight regarding the sale and redemption of Mandarin Oriental Gift Cards worldwide.

Scope

The Global Gift Card Coordinator will provide administrative support to the Director, Gift Card and Loyalty on a full-time basis (40 hours a week).

Organizational Structure

The Global Gift Card Coordinator reports to the Director, Gift Card and Loyalty.

Duties and Responsibilities

Maintain day-to-day operations of the Mandarin Oriental Global Gift Card Programme

  • Generating daily sales and revenue reports
  • Check online orders for potential fraud and maintain fraud log. Follow through with escalation or investigation when necessary
  • Monitor FedEx delivery exceptions and communicate with purchasers to ensure orders aren’t returned
  • Manage Gift Card inventory and packaging reorders
  • Respond to customer service inquiries from guests and hotels
  • Process manual Gift Card transactions for hotels
  • Administer bulk sales orders
  • Update standard operating procedures and training documents as necessary
  • Create Gift Card handbook/manual for new hotels and colleagues

 

Execute Gift Card marketing plan

  • Work with Senior Manager to brainstorm & develop annual marketing plan
  • Liaise with internal eMarketing, CRM, Social Media and Advertising teams to plan calendar and ensure deadlines are met
  • Manage Gift Card marketing budget
  • Produce Gift Card marketing book

 

Assist with monthly reporting including statistics, charts and best practices

  • Support Senior Manager in generating monthly Gift Card reports
  • Update monthly charts and statistics
  • Collect marketing best practices from hotels

 

Core Competencies

The incumbent will require the following personal attributes:

Delighting our Clients

  • Awareness and sensitivity to the concept of luxury and quality.
  • Responsive and genuine with customers.
  • Sustains performance.
  • Confident with customers.

 

Working with Colleagues

  • Communicates a compelling vision.
  • Inspires co-operation and commitment.
  • Adapts work style and ethics appropriately.
  • Actively listens and builds on other ideas.
  • Effectively understands and uses resources.
  • Is culturally sensitive.
  • Good written and verbal skills.

 

Promoting a Climate of Enthusiasm

  • Has energy and drive.
  • Has a sense of urgency.
  • Is motivated.
  • Communicates clearly.
  • Open to feedback and learning.
  • Possess potential to grow.

 

Being the Best

  • Achievement orientated.
  • Makes things happen.
  • Has presence.
  • Has positive impact and influence.
  • Generates, innovative options.
  • Adapts plans to suit change.
  • Seeks continuous improvement opportunities.

 

Delivering Shareholder Value

  • Takes a helicopter view and keeps in focus.
  • Understands and knows the business market.
  • Develops and implements strategy.
  • Adapts strategies to changes.
  • Aligns plans to strategies.
  • Continuously seeks new opportunities.

 

Playing by the Rules

  • Operates ethically.
  • High level of personal integrity.

 

Acting with Responsibility

  • Can identify core issues and problems.
  • Displays maturity
  • Accepts feedback.
  • Manages responsibilities.

 

Work Requirements

  • 1 year general office experience
  • Very computer literate (intermediate-to-advance knowledge of Microsoft Word, Excel, PowerPoint, Outlook)
  • Strong command of Microsoft Excel, familiarity with pivot tables, charts and statistics
  • Internet savvy (knowledgeable of various online tools & resources)
  • Detail oriented and capable of focusing on quality and organization
  • Capable of managing several projects at one time
  • Excellent written, verbal and interpersonal skills, with a strong command of English language
  • Completes work in a timely manner. Responsive to e-mail
  • Arrives at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Adapts to changes in the work environment, can manage competing demands and is able to deal with frequent change, delays or unexpected events
  • Takes initiative on new challenges and seeks solutions
  • Exhibits a professional and positive attitude to clients and colleagues
  • Maintains confidentiality on sensitive tasks
  • Enthusiastic and motivated and willing to go above and beyond when needed
  • Maintains a professional appearance
  • Previous experience and knowledge of the hospitality industry is an advantage


Link to Apply
Store Manager Rebecca Minkoff
San Francisco Full-time
Aug 15 2014

Looking for a store manager who is a strong leader with an entrepreneurial spirit. The Store Manager is responsible for maximizing retail sales, human resources, merchandising, inventory control, providing outstanding customer service and maximizing profits by controlling expenses. Store Managers are held directly responsible for their individual store’s financial results and are responsible for recruiting, staffing, and developing all employees. The Store Manager must work closely with Ecomm, Visuals, Operations, Buying and Marketing & PR teams.



Email acotler@rebeccaminkoff.com to Apply
New York, NY Full-time
Jul 01 2014

Major Responsibilities include but are not limited to:

  • Fully dedicated to researching and communicating technologies that may create significant value for Michael Kors across all functional areas including computing hardware, software, programming languages, security protocols, backup/recovery processes, and management methodologies related to the delivery and support of technologies.
  • Serves as the “in-house consultant” to prepare and present field research to senior executives and functional leaders by traveling to industry conferences and meeting with industry leaders.
  • Articulates how adopting emerging technology trends can benefit Michael Kors in a wide range of topics including such as mobile, big data, 3-D printing, cloud computing, and the integration of social media data.
  • Collaborates with functional leaders to create the points-of-view for each emerging technology topic.
  • Evaluates and documents existing systems & technologies deployed or planned in global offices.
  • Participates in technology requests for proposal & selections from vendors, including cost estimation.
  • Maintains knowledge of ongoing and planned technology implementations in the Global Project Management Office (GPMO) project portfolio.
  • Continuously learns about Michael Kors business processes.

 

Education and/or Experience:

  • Bachelor degree in technology or computer science with a deep familiarity with technologies.
  • Experience as a technology research analyst, technology columnist/blogger, implementer of technology, technical sales engineer or experience within a digital strategy team.
  • Excellent verbal, written, and presentation communication skills.
  • Able to perform work independently with a passion for technology with a high attention to detail.
  • Familiar with industry research publications.
  • Available for +50% travel.

 

Other Skills and Abilities:

  • Experience with systems and applications that are typically adopted by retail, wholesale, or eCommerce businesses that design, market, and distribute fashion and/or data center and computing infrastructures.
  • Familiar with project management methodologies including waterfall and agile methodologies.
  • Must be willing to travel as required, including international destinations (must have a valid passport).

 

 

We are an Equal Opportunity Employer M/D/F/V



Email corporatejobs@michaelkors.com to Apply
New York, NY Full-time
Jun 09 2014

Rebecca Minkoff is looking for a senior web developer who has previous experience with Magento and 6+ years with PHP, Zend, MySQL (including database optimization & maintenance), CSS, HTML, HTML5, ) Query, Ajax, JavaScript development, and at least some experience with the Magento API. They should have a strong understanding of programming, browser compatibility, SEO best practices, cross browser development standards, and the full life cycle of a site (from concept, on spec, on time, and then day to day maintenance). The ideal candidate woud have a knowledge of site architecture and design UI. They should have meticulous attention to detail and be highly self-motivated. Also they should be able to thrive in an environment that not only embraces technology but also creative.
Finally, they need to have the ability to manage multiple projects and priorities.

Duties and Responsibilities:

  • Add new feature/functionality to our US websites through all available means (plugins, extensions, components within Magento and WordPress)
  • Test and implement new feature/functionality thoroughly to ensure a positive customer experience on mobile, ecommerce and traditional platforms
  • Perform updates and maintenance on high volume ecommerce websites and servers
  • Diagnose and debug issues as they arise
  • Work with ecommerce, creative and product teams to develop and enhance site capabilities and market the brand consistently on all ecommerce & potential marketing (as global expansion occurs)sites
  • Develop, modify and maintain PHP, HTML, CSS and JavaScript content
  • Integrate ecommerce website with third party APIs to extend site functionality, including payment options, promotional product offerings, customer tools, etc.
  • Automate business operations and integrate website with back office systems to handle functions such as invoicing, shipping, and returns
  • Audit system and application security

 

Knowledge and Skill Requirements:

  • 6+ years of experience in web development and ecommerce site management
  • Proficient in HTML, CSS3, JavaScript (JQuery and Prototype) and AJAX, able to take a design mockup and turn it into a valid web page across all devices and platforms
  • PHP5 software development
  • Nginx management including performance, virtual hosts and re-writing configuration
  • Website caching and load balancing
  • Version Control management, including Subversion
  • MYSQL development and management including performance and optimization, replication and security
  • “Best Practices” software development, including object-oriented programming and design, documentation and unit testing
  • Excellent communication and time management skills
  • Ability to interact professionally with all users, from customers to company leadership
  • Strong project management and organization skills
  • Effective time management in a fast paced environment
  • Ability to multitask with changing priorities
  • Responsive design experience.

 

Preferred Qualifications:

  • Experience with HTML5, Magento eCommerce API, Configuration Management, Installing and configuring Linux servers and applications, Linux console based management encompassing entire environment: performance, security, user and process management, Maintaining user accounts in Linux, FTP and ecommerce application
  • Bachelor of Science in CS, EE, IS


Email eculp@rebeccaminkoff.com to Apply
Customer Care Manager Rebecca Minkoff
New York, NY Full-time
Jun 09 2014

Job Description:
Deliver positive and negative customer feedback and outstanding issues with the management team
Oversee our VIP and friends & family programs.

The Customer Care Manager will be responsible for ensuring the delivery of exceptional service to every customer through all channels, phone, email, chat, and social media.

They will be responsible for driving results and the productivity of the customer service team through effective management and communication. They will oversee a team of 2 customer service representatives and will be responsible for staffing appropriately during peak times. They will work cross functionally with retail, ecommerce and marketing to develop a cohesive customer care strategy, KPIs, and relevant reporting.

The ideal candidate will have luxury retail sales experience, outstanding customer service skills, and the ability to convey enthusiasm and passion for the brand during every interaction. They will leverage their experience and judgment to suggest and implement customer service best practices.

We are looking for someone who is a faster learner with problem solving skills. Capable of balancing multiple priorities in a fast paced and entrepreneurial environment is a must.

Description of key job functions:

  • Responsible for creating goals, policies, processes within the customer care department.
  • Hire, coach, mentor and develop a team. Oversee team functions in order to meet and achieve service standards and goals.
  • Actively provide feedback internally and partner cross functionally to develop reporting and communications that ensure all customer care learning’s are distributed throughout the organization effectively.

 

Key duties and responsibilities: Other responsibilities may be assigned.

  • Lead by example and motivate the team by working closely with them, supporting and inspiring them to deliver best in class service. Make sound decisions based on empathy, intuition and anticipating the consumer’s needs. Always display a sense of urgency.
  • Project staffing needs during slow and peak periods and manage staffing and scheduling accordingly.
  • Effectively manage all escalated customer care issues as well as VIP orders, and support other customer communications when needed.
  • Create a system for delivering constructive individual performance and identify development opportunities and strengths for constant improvement.

 

Experience Required:

  • At least 5 years of customer care experience with a minimum of 2 years in a leadership role.
  • Strong motivational leadership skills and organizational skills are a must. Team building is a crucial part of the roles and responsibilities.
  • Fashion apparel and accessories experience in a luxury market is preferable.
  • Self-motivated, high energy level & positive attitude
  • Ability to multi-task
  • Must have strong interpersonal skills and abiluty to work with a range of disciplines
  • Bachelor degree is preferred
  • Entrepreneurial spirit
  • Solid understanding of consumer behavior
  • Computer skills: Microsoft Suite, Zendesk, familiarity with order management systems, POS, omni-channel systems a plus.
  • Excellent communication skills
  • Strong project management, organizational & planning skills
  • Active in the social media space


Email eculp@rebeccaminkoff.com to Apply
New York, NY Full-time
Jun 09 2014

Job Description:

They will be responsible for the execution of high quality & high impact social media campaigns with a strong emphasis on how we will: tell a story across our channels, deliver engagement & drive revenue.

Experience Required:

  • At least 3+ years social media experience (agency or brand side…optimally a mix) within the digital space
  • Desire to embrace both the creative side but also the analytical aspects of social media.
  • Experience with database-driven social/digital programs (fashion brands a plus).
  • In-depth experience posting across all platforms
  • Ability to multi-task & thrive in a very fast paced environment
  • Must have strong interpersonal skills and is able to work with a range of disciplines (marketing, creative, customer service, sales, retail etc.).
  • Bachelor or Master degree
  • Entrepreneurial spirit & true interest in social & digital marketing
  • Solid understanding of web/mobile standards & great creative eye for photography
  • Ability to create and deliver weekly metrics reports that provide actionable insights from prior week’s social activities
  • Computer skills: Photoshop (optimally)
  • Strong project management, organizational & planning skills
  • Digital thought leader & active in the social media space


Email eculp@rebeccaminkoff.com to Apply
Director of E-Commerce Haddad Brands
New York, NY Full-time
May 13 2014

Summary

Director of E-Commerce will evaluate and strategize market opportunity as it relates to our brands and support customers in their efforts to maximize sales online.

Key Accountabilities

  • Support the Sales and Planning teams to identify and maximize e‐commerce opportunity and increase the ecommerce business
  • Drive new market opportunity through effective use of social media, paid search, home and landing pages, email blasts, etc.
  • Align e-commerce business with internal and external corporate initiatives to drivesales
  • Create an omni‐channel experience for all brands
  • Identify and capitalize on product opportunity by retailer (size, color, pinnacle assortments, etc.)
  • Identify and maximize best practices by retailer
  • Research and execute new strategies to drive ecommerce sales (marketing events, cyber Monday, etc.)
  • Create tools and opportunities to provide a competitive advantage for our brands
  • Support copywriting and imagery initiatives for customers to better drive searches to our product
  • Partner globally to influence global ecommerce sites
  • Special projects as assigned

 

Requirements

  • 5+ years of experience in ecommerce operations and/or marketing
  • 5+ years of experience in retail or wholesale
  • Excellent analytical, strategic thinking, and communication skills
  • Ability to be persuasive and work in a team
  • Knowledge of costing and product life cycle a plus


Email amys@haddad.com to Apply
New York, USA Full-time
Apr 17 2014

The International Designer Collections is a group within the L’Oréal Luxe Division at L’Oréal USA. IDC has a luxurious portfolio of fragrance and beauty brands. The beauty brands consist of; Giorgio Armani Beauty, and Yves Saint Laurent Beauty. Our fine Fragrances include; Giorgio Armani, Ralph Lauren, Victor & Rolf, Stella McCartney, Diesel, Margiella, Drakkar, and Yves Saint Laurent.

 Job Description:
* Oversee and manage the Store Design and Merchandising initiatives for the brands of IDC in the distribution of department stores, specialty stores, Sephora, and other national accounts, including military.
* Work closely with marketing and sales on the development of new products/launches for optimum in store presentation.
* Direct and manage all creative projects and workflow with all disciplines in the creative department.
* Monitor current retail design and merchandising trends in the marketplace.
* Maintain communication with Global Marketing and Product Development teams and other international counterparts.
* Develop and oversee departmental budget, working closely with finance.

Job Requirements:
* Graduated with a degree in design
* 10-15 years of design experience; In-Store Retail Design experience necessary.
* Thorough knowledge of the creative process, including practical implementation, in order to effectively gauge workloads and deadline expectations.
* Excellent working knowledge of major computer programs: InDesign, Illustrator, Photoshop, AutoCAD and Microsoft Office.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.



Link to Apply
New York, NY Full-time
Apr 11 2014

Purpose:

Assist Digital Director in developing, planning and implementing the annual digital communication action plan. Responsible for producing compelling and insightful reports, research, analysis, and recommendations for digital campaigns including display, search and social media. This work involves synthesizing key studies and analytics to help the organization develop its long-term strategic plans based on a deep understanding of consumers. Also responsible for tracking key campaign metrics, comparing our results to the competition and analyzing the business impact of Cartier NA’s digital marketing efforts. The ideal candidate demonstrates an intellectual curiosity and a desire to dive deep in the numbers to uncover game-changing insights then package and present them in a way that can make a solid business case for Cartier NA.

Responsibilities:
Assist with the development and implementation of annual digital communication plan:

Support Digital Director in defining the overall digital strategy for Cartier North America – liaising with Cartier International.

  • Improve Brand’s share-of-voice by proposing digital related media and marketing contributions.
  • Manage Digital agency relationships.
  • Work with the Digital Director and media agency to create measureable online campaign objectives and key performance indicators.
  • Identify and deliver industry or campaign related metrics, benchmarks, and projections related to a specific proposal.

 

Online Advertising

  • Coordinate with Cartier Int’l, local agencies to develop, budget and implement local digital advertising strategy.
  • Liaise with Int’l on all creative asset development and approvals.
  • Track and report on performance results by vehicle and make recommendations on future advertising plans.
  • Partner with agency to locally align search activities around improving SEM results including keyword strategy, budget allocations, creative testing across desktop, mobile and tablet platforms.
  • Follow performance results and propose recommendations for further improvement each month.
  • Manage and track monthly invoices and budgets for all digital media and production. Work closely with media agency’s finance team to reconcile any discrepancies.
  • Monitor and maintain consistency of media budgets within internal database systems.
  • Coordinate, manage and proofread translation projects requested by Int’l; ensure all digital communication materials are reviewed and validated by legal prior to release.
  • Attend industry events, seminars and networking sessions to keep abreast of digital trends and technologies.

 

Social Media

  • Work closely with PR/Events teams along with the Int’l to develop and execute social media strategy (Facebook, Instagram, YouTube, etc.) in North America.
  • Craft and implement appropriate campaigns and social media calendar in collaboration with Int’l.
  • Identify opportunities and develop plans/proposals for implementing scalable social media programs to generate maximum local exposure.
  • Be aligned and informed of the latest social media developments, online behavior and trends.
  • Define and track performance of test campaigns and local programs.

 

Specialist Retail

  • Manage Specialist Retail relations, microsite updates and coop digital campaigns.
  • Provide monthly performance dashboard for participating retailers.
  • Actively organize brainstorming sessions with partners for new digital initiatives and opportunities.
  • Liaise with local Regional Managers and Int’l eServices team to ensure local needs are being met.

 

Desired Skills and Experience

  • Minimum 5-7 years full-time work experience; previous experience in luxury and digital advertising required.
  • Strong digital knowledge including web, mobile and social media. Experience working in digital development environments and applying digital best practices.
  • Strong analytical skills: able to analyze raw data, draw conclusions, and develop actionable recommendations; experience in the analysis of large data sets to find useful relationships.
  • Strong presentation skills. Proven ability to communicate complex, technical concepts to broad based stakeholder audience.
  • Advanced Excel is a must. Candidate must have experience working with large data, reporting databases and have the ability to sort, analyze, import, export, clean data, work with pivot tables.
  • Knowledge of web measurement technologies:
  • Ad serving platforms (e.g. MediaMind)
  • Site analytics software (e.g. Google Analytics, Core Metrics, etc.)
  • Attention to detail with the ability to handle multiple tasks simultaneously.
  • Must be a self starter, entrepreneurial, resourceful and comfortable working in a small team environment where self sufficiency is essential.


Link to Apply
New York, NY Full-time
Mar 17 2014

Clarins, a leading European skincare and luxury fragrance company, is seeking a Global Digital Marketing Manager for our corporate office in New York City. Reporting to the Global Digital Marketing Director, the Manager’s primary responsibilities are to design, implement and localize the clarins.com plan for Clarins worldwide, as well as, coordinate the brand content creation on each relevant digital device: e-commerce sites, non e-commerce sites, mobile, social networks, and online media.

Candidate must be bi-lingual (English-French)

Responsibilities include, but are not limited to:
Follow creation and implementation of clarins.com animation plan including calendar milestones (Valentine’s Day, Mother’s Day, Christmas, etc.)

  • Compile regional needs, objective and creative wise
  • Lead operational aspects and planning from creative brief to go live date
  • Manage collaboration with all project members, especially freelancers
  • QA each creation before sharing it internally/externally
  • Analyze KPI for each content developed and share best practices with Clarins international community

 

Monitor international KPI across all markets. Put results in perspective amongst competition and market penetration.
Localize brand content creation and coordinate local implementation in collaboration with local digital managers.

Skills Required

  • MBA or equivalent
  • Experience of 2-5 years in digital marketing, brand content creation on the agency or client side
  • Excellent knowledge of digital technical constraints and ability to write a creative brief, as well as, a functional brief
  • Experience in a foreign country, preferably French, or in a position with international responsibilities
  • Bilingual English/French a must


Link to Apply
New York, NY Full-time
Mar 17 2014

Clarins, a leading European skincare and luxury fragrance company, is seeking an Associate Manager, Digital Marketing for our corporate office in New York City. Reporting to the Manager, Digital Marketing, the Associate Manager’s primary responsibilities are to lead the development and execution of the sales and marketing plan for Clarins.com.

Candidate must be bi-lingual (English-French).

Responsibilities include, but are not limited to:Clarins.com marketing planning (30%)

  • Execute monthly ecommerce strategy and ensure all projects support sales/branding targets of local market.
  • Develop and execute channel specific programs, including: email, SEM, and affiliate programs that support sales target.
  • Liaise with marketing, internal and 3rd party teams to ensure the timely proper execution of all marketing programs.
  • Adapt and localize online content based on existing regional and global content.

 

Clarins.com Site Management (30%)

  • Maintaining and updating product catalog and animation strategy in both French and English using the content management system.
  • Setting up and testing promotions for both front and back-end.
  • Working with Paris team to ensure proper site function.
  • Working with Paris to assure the timely development of creative assets.
  • Working with internal and 3rd party teams to ensure proper inventory planning.

 

Forecasting/Inventory Maintenance (20%)

  • Liaise with marketing and back-office teams, overseeing inventory management on samples and non-salable items for clarins.com promo needs.
  • Forecasting for limited edition and one-shot items with local team.

 

Business intelligence/analytics (20%)

  • Maintaining sales reporting including ROI reports by promotion, category sales reports, mix of business reports.
  • Creating and managing relevant project briefs, SORs, copy/creative requests to make sure on time and on budget delivery.
  • Maintain competitive research and understand upcoming trends and best practices.
  • Assist with P&L updates and budget actualization.

 

Skills Required

  • Fluency in French/English
  • Min 2 years marketing experience (at least one year managing an e-commerce business). Previous experience in web mastering a plus
  • Strong verbal and written communications skills
  • Strong analytical skills, proficiency in excel is required
  • Problem solver and fast learner
  • Highly organized


Link to Apply
New York, NY Full-time
Mar 06 2014

I. Job Summary:

Harry Winston Digital marketing position is responsible for leading and coordinating the development of the worldwide website as well as developing, implementing and evaluating online marketing strategies.

II. Key Duties Responsibilities and Accountabilities:

DIGITAL STRATEGY

  • Establish leadership role of global digital strategy
  • Develop the strategic digital vision of the brand worldwide, across all channels including paid, owned & earned
  • Provide strategic guidelines and recommendation to support key business objectives and product launches
  • Monitor digital landscape, proving timely and relevant news, trends, competitive analysis and best practices to drive new ideas for the brand
  • Manage the digital budget

 

WEBSITE

Website Development: Lead website development for both front-end (Design) and back-end (CMS)

  • Provide direction on the planning for the look and feel of each page with emphasis on conversions, product placement, navigation, and site integrity
  • Ensure business requirements related to site development are developed and communicated with the agency
  • Work with internal teams on delivering website assets (images, copy)
  • Review and test the site to ensure proper functionality and ease of use
  • Liaise with Swatch group team to ensure the deliverable are aligned with group standards
  • Work on search engine optimization in liaison with the agency
  • Provide and create training for markets to become successful & self-sufficient

 

Website Maintenance: Ensure worldwide website maintenance

  • Oversee the development of website content in accordance with brand selling/merchandising calendars as well as brand strategic marketing plans.
  • Lead status call for review of open projects, site programs and ongoing enhancements or current technical issues.
  • Coordinate updates with markets

 

Statistics: Analyze website statistics

  • Analyze site performance regularly and make recommendations to improve performance
  • Produce monthly reports for worldwide websites

 

ONLINE MARKETING

Online Advertising: Review, approve, analyze and recommend

  • Review and approve markets digital placements
  • Track and Analyze campaign
  • Share Best practices with markets

 

Social Media: Develop and implement the global social media strategy

  • Manage content calendar across all platforms ( Facebook, Twitter, Google +, Instagram, Pinterest, YouTube, Youku, Weibo)
  • Monitor all social media platforms (address comments, make sure questions are answered, retweet relevant press)

 

E-CRM: Establish and implement emailing plan

  • Manage and cultivate house email lists, and messaging programs.
  • Formulate segmentation programs that align with sales and CRM goals
  • Deploy emails

 

Assets: Define image, film and banner needs to support worldwide digital activities

  • Create briefs
  • Coordinate assets creation with internal or external partners

 

III. Job Qualifications:

  • Minimum 5 years proven experience in digital environment
  • Luxury brand experience and French language are a plus
  • MS required, marketing and business concentration preferred
  • Strong understanding and interest of the Digital and Communication industry (advertising, digital marketing, pr, media, emailing)
  • Strong analytical and project management skills
  • Good understanding of technology and established practices (and trends) of site development
  • Detail-oriented, ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
  • Experience working with cross-functional teams, manage external partners, budgets and timelines.
  • Excellent communication skills (written, verbal, presentation); Relationship-builder, with ability to cultivate partnerships internally & with remote partners and colleagues.
  • Highly proficient in MS Office (Outlook, Excel, PowerPoint).
  • Knowledge and aptitude for working with website technologies and development tools to drive business insights and support various programs (i.e., HTML, Flash, CSS, and working within a dynamic web environment.)
  • Hands on experience with Google Analytics
  • Experience in managing social media platforms


Email fboido@HarryWinston.com to Apply