L2, a Gartner company, is a subscription-based business intelligence service that benchmarks the digital competence of brands. We provide our members with actionable, data-driven insights on their digital performance at a fraction of the cost of traditional consulting. We achieve this through our proprietary Digital IQ Index® research. L2 was founded in 2010 on the principle that a brand’s digital competency is inextricably linked to shareholder value. L2 member brands and consulting clients include prestige brands ranging from Estée Lauder and the Four Seasons to Labelux Group and Procter & Gamble.

L2 is looking for an Associate Director to help scale our Client Strategy business and work closely with clients to grow our relationships with them over time. L2 Associate Directors of Client Strategy are charged with helping direct a team of client strategists to develop and deliver Executive Education and Deep Dive strategy presentations, managing and driving the member relationship (CEOs, CMOs, SVP of Marketing, Digital, etc.), securing annual membership renewals, and scaling member relationships. Directors of CS are supported by analysts, researchers, and technologists.

We are currently recruiting for an Associate Director of Client Strategy with a specialization in the Asia Pacific region, with a focus on CPG, Beauty, Fashion.


  • Responsible for a set of client relationships, usually 15+ in defined sector. Historically charged with managing ongoing client angagement and responsible for upselling and renewing contracts. In 2018, this responsibility will shift to an account manager
  • Lead a team of associates to develop and present client deliverables (e.g. Deep Dives, strategy modules) analyzing their digital marketing activities, benchmarking performance against industry competitors and peers, identifying best practices
  • Directly respond to client inquiries in their sector or coordinate responses to clients with appropriate subject matter experts
  • Strong project management capability and ability to lead smaller teams
  • Direct management responsibility for 1-3 associates
  • Must have strong digital marketing subject matter expertise and ability to manipulate and analyze data
  • Strong Powerpoint skills and presentation skills a must

Skills & Experiences:

  • Six or more years of experience in client-facing consulting
  • Several years servicing clients within relevant categories (including retail, fashion, consumer goods, luxury)
  • Experience working on the brand side within Retail, Consumer Goods, Fashion, or Luxury brands
  • Proven ability to thrive and grow in a high-growth startup environment
  • Domain expertise across e-commerce, digital marketing, social media and mobile
  • Understanding/familiarity with large multi-brand organizations across the relevant sectors
  • Strong analytical skills (highly proficient in Excel)—able to distill data to actionable insights in a coherent narrative
  • Excellent presentation, writing, and communication skills (including PowerPoint) with attention to detail
  • Proven project management capability and ability to lead larger/multiple teams
  • Mastery of digital marketing subject matter
  • Experience managing teams, particularly in a consulting / services organization
  • Highly disciplined with self-starter mentality; experience in start-ups and small organizations a plus

Company Details:

L2 is a subscription-based benchmarking and education firm owned by Gartner, Inc. By providing our membership with actionable, data-driven insights on their digital performance, L2 helps identify best practices and highlight which organizations are achieving superior return on incremental investment. We achieve this through our proprietary Digital IQ Index® research products. Founded in 2010 by Scott Galloway (Professor of Marketing, NYU Stern), L2 now tracks thousands of brands across the globe. Our diverse membership ranges from Consumer Packaged Goods (Procter & Gamble, Unilever) to Beauty (Estée Lauder, L’Oréal) to iconic Luxury (Chanel, Cartier) brands.

For those who qualify, L2 offers:

  • Competitive salary and bonus packages
  • Comprehensive benefits (health/dental/vision/disability/life insurance)
  • 401(k) with up to 4% matched by company
  • 20 days vacation
  • Bagel Mondays
  • Unlimited Nespresso
  • Friday catered team lunches
  • Fully stocked fridge and pantry #fuel (cereal, fruit, Siggi’s yogurt, chips, guacamole, hummus, sparkling water, etc.)
  • Monthly social outings (US Open, trivia nights, rooftop parties, etc.)
  • The best coworkers this side of the East River

Applicants interested in this position will be routed to Gartner's online application system. Should we be interested in moving forward, we will contact you directly.