L2, a Gartner company, is a subscription-based business intelligence service that benchmarks the digital competence of brands. We provide our members with actionable, data-driven insights on their digital performance at a fraction of the cost of traditional consulting. We achieve this through our proprietary Digital IQ Index® research. L2 was founded in 2010 on the principle that a brand’s digital competency is inextricably linked to shareholder value. L2 member brands and consulting clients include prestige brands ranging from Estée Lauder and the Four Seasons to Labelux Group and Procter & Gamble.

As a Product Manager, you’ll work on a cross-functional team to identify and drive initiatives that will help our platform evolve. You’ll work collaboratively within the technology team and across the organization to ensure the delivery of performant, reusable, features and improvements. You’ll draw on your technical background to align the needs of end users and help continue to develop a product that optimizes business processes. You will handle the technical product management full cycle from taking product requests, resolving issues and bugs, on boarding new users, enhancing product features, documentation, etc.

Responsibilities:  

  • Be an authority on our product to help users with training, on-boarding and any ongoing issues/questions tied to client deliverables
  • Act as a project manager to help prioritize and organize the workload of each team member
  • Collaborate with the product team on broader initiatives to achieve yearly goals
  • Coordinate and communicate across full stack teams, ensuring that cross team dependencies are identified and tracked.
  • Driving a roadmap and product strategy for the areas you are responsible for is critical to keep us headed in the right direction
  • Analyze data to measure impact of delivered system changes and guide improvements
  • Work across the entire organization to understand current challenges with building and deploying changes to the internal system
  • Provide opportunities to solve needs through better tools and processes
  • Write and manage user facing documentation and incoming questions

Skills & Experiences: 

  • Evidence of technical depth and knowledge through work/educational experience
  • 2+ years of Product Management/ Project Management experience of an internal facing technical product
  • Strong knowledge and experience working with large datasets, data cleaning, and data management
  • Data product experience, rather than consumer facing product experience
  • Experience using Project Management tools such as Jira or Asana
  • Ability to see the “big picture” for internal technical products and use strategic thinking to problem solve
  • Comfortable making real-time autonomous decisions when conditions change, based on understanding of the user context, business objectives and client needs
  • Team & people management experience
  • Demonstrated record of success in defining strategic product roadmaps, as well as inventing and launching successful features
  • Strong analytical, problem solving, communication and project management skills
  • Ambitious self-starter with a passion for improving user experience through technology
  • Execution oriented, comfortable working in a fast-paced, loosely structured environment
  • Understanding of the digital ecosystem in the US and European regions
  • Analytical: understands the quantitative process for research and analysis and is passionate about the examination of how data in digital is disrupting marketing
  • Strong Communicator: the key is in distilling data down to understandable and consumable bites, using the data to craft a narrative in speech, writing, or analysis
  • Entrepreneurial: L2 is moving quickly much like the industry we cover. Must be comfortable with constant change
  • Innovative: We are constantly looking to make L2 better and more successful and need people who are always seeking to find the new and better way
  • Quick Learner: Things move quickly at L2 and we want folks who can keep up and drive our success
  • A doer: Must be someone who executes on plans, someone who can multitask, someone who takes pride in high-level results, and above all else, someone who can get things done  A willingness to be flexible as product needs and priorities change/evolve over time

Company Details:

L2 is a subscription-based benchmarking and education firm owned by Gartner, Inc. By providing our membership with actionable, data-driven insights on their digital performance, L2 helps identify best practices and highlight which organizations are achieving superior return on incremental investment. We achieve this through our proprietary Digital IQ Index® research products. Founded in 2010 by Scott Galloway (Professor of Marketing, NYU Stern), L2 now tracks thousands of brands across the globe. Our diverse membership ranges from Consumer Packaged Goods (Procter & Gamble, Unilever) to Beauty (Estée Lauder, L’Oréal) to iconic Luxury (Chanel, Cartier) brands.

For those who qualify, L2 offers:

  • Competitive salary and bonus packages
  • Comprehensive benefits (health/dental/vision/disability/life insurance)
  • 401(k) with up to 4% matched by company
  • 20 days vacation
  • Bagel Mondays
  • Unlimited Nespresso
  • Friday catered team lunches
  • Fully stocked fridge and pantry #fuel (cereal, fruit, Siggi’s yogurt, chips, guacamole, hummus, sparkling water, etc.)
  • Monthly social outings (US Open, trivia nights, rooftop parties, etc.)
  • The best coworkers this side of the East River

Applicants interested in this position will be routed to Gartner's online application system. Should we be interested in moving forward, we will contact you directly.