Supriya Jain is a Research Lead for Gartner L2. She joined Gartner L2 in 2016, where she developed a hybrid skillset by architecting new methodologies to benchmark digital performance across a variety of sectors and business models. She has experience working on custom client deliverables for Philips, Bose, IHG, and Nike. She now oversees a team of researchers to translate data and analysis into actionable insights for Gartner L2 member brands, leading research output for Gartner L2’s Specialty Retail and Activewear sectors. Supriya holds a Bachelor of Science in Industrial Engineering & Operations Research from Columbia University.